CovatarReviews of covatar.com

Do not touch this scam company which have also operated under different names in the past search on Google. They tell you to return the rubbish dehumidifier to China and not to the English address on the box it arrives in. Send all details to your bank, buildung society or credit card company. I hate to give a star here but no choice.

Ordered a dehumidifier from this company, on the 10th Feb 2025, it arrived fairly quick, but needed to return the item (unused and unopened). However after 4 times of requesting a return address I still never received the return details, instead I was met with how much of a "hassle" it would be as they would have to deduct a delivery fee, customs fee, and that I would have to return it to China at my cost, (despite it being dispatched for a UK address), I was also advised that if they deemed it to be "damaged" on its return then no refund would be issued and the item would not be returned to me either... I was instead asked to keep the item and give it as "a gift" to someone and they would offer me a 5% refund (£6.90) to keep it, in the end I gave up trying and I am out of pocket £138. Do yourselves a favour and stay clear of this company.

Awful product they mention no fuss 30 day money back guarantee - awful customer service. I will be contacting my credit card company to try and get my money back as they have stopped communicating with me now. Just glad I have all the email trail. £138 down the drain otherwise.