CovcareReviews of cov.care

This is a dreadful company to deal with - they seem to lie about goods being despatched when they are not, it is impossible to get information out of them, they cancel partial orders without informing you - effectively removing your choice to reduce shipping costs and costing you more - it feels like one long battle to get the truth.

I waited over a month to receive my order. Their customer service people kept telling me (in emails) their turn around was 8-10 days, that I would get a shipping notice soon, blah, blah. Never received any shipping notice —they just finally showed up. I ordered 50 kn95 masks, but I only received 49. Plus, due to the markings on the masks, and place of manufacture stated on the packaging, I suspect they are fakes. Don’t waste your money, time or stress on this company.

In writing this review I had to give a Star-rating. NO STARS is the rating. SCAM company that will take your money with no product shipped and plenty of lame excuses. I work in the health profession..DO NOT DO BUSINESS WITH THIS COMPANY

Bought three kinds of masks including 3M labeled N-95s and all turn out to be counterfeits per the manufacturer’s websites. This retailer is corrupt.

Bought two types of masks. One type delivered, absolutely no response about delivering other. So they took my money, plain and simple. There's a name for those kinds of people. They have plenty of bad reviews but they have apparently creatively located them in obscure places. No way I would ever use these "people" again.

They advertised 3M 8210 N95 respirators, so I bought five. They arrived in a ziplock bag; legit 3M N95s arrive in a sealed box and have a certificate inside. The ziplock bag was my first clue. They've also switched their website address from covcare to covecares.com and now to cov.care.com. Scam artists. I checked the lot # against 3M's list of lot numbers that were identified as counterfeit and not to be used. Sure enough, the lot # for the masks I received were on that list. Covcare is not a licensed 3M distributor, so my guess is they're a third-party distributor for counterfeit crap. Always check your mask lot numbers against the manufacturer's list. Counterfiet masks will not offer the same level of protection as the genuine products due to inferior materials and workmanship. If you're in need of an N95, go through a licensed distributor (manufacturer's website will have that list). Don't waste your money on CovCare

I had a terrible experience with the N95 Covcare masks that I ordered in January. As I took one out of the box, the strap broke. Then I took a second one out, and the second strap broke. I have been emailing and calling them over the past month, to find out if they can send me a new batch since these were a bad batch, but they keep telling me they will get back to me with a resolution, and they never have. The first batch of N95s that I ordered last fall were fine, but these were defective and customer service has been very poor. I will now be looking for a new company to order from.

Poor quality KN95 masks. The straps are too tight, they don't fit. They sent me the wrong masks, refused to send replacement. They said they send whatever is in stock. I thought the masks were made in the USA but the packaging says made in China. False advertising. Will never buy from them again.