Courtrecords is listed under Legal Service Providers.
Courtrecords (courtrecords.us) has 332 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Legal Service Providers · Clearwater, Florida
Excellent
Legal Service Providers · Chapel Hill, North Carolina
Excellent
Legal Service Providers · Washington, District of Columbia
Excellent
Legal Service Providers · Boca Raton, Florida
Excellent
332 approved reviews, newest moderated first
mlp
It should not take months to cancel!
Response from CourtrecordsApr 26, 2026
Hello, Thank you for your feedback. We’re sorry for the delay you experienced in canceling your account. We would like to confirm that your account has now been canceled. If you have any further questions or need assistance, please feel free to reach out. Sincerely, Meliza Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
customer
I was not aware that I would be charged beyond my original purchase. Don't think it was clear until I saw the charge out of my account. The agent I spoke with was able to refund me that - I appreciate that.
Response from CourtrecordsApr 24, 2026
Hi Lila, We're sorry you were unaware of the rebill. Rest assured, we will do our best to be more transparent. We're happy, though, that you were satsified with the assistance you received. Have a great day ahead, and stay safe! Best, Lovely Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Lucia
I didn’t get the information I needed thru them weather someone was still in custody or if and when they were released. Really didn not help me when I tried to go thru web site it said they were down so I tried court records with no help from them either.
Response from CourtrecordsApr 24, 2026
Hello Lucia, Thank you for taking the time to share your feedback with us. We’re sorry to hear that you were unable to obtain the information you needed and that your experience with both our website and court records search did not meet your expectations. We understand how important it is to access accurate and timely information, especially in situations like the one you described. Occasionally, certain records may be limited, delayed, or temporarily unavailable due to system outages or restrictions from external data sources. However, this is not the level of service we aim to provide. We would also like to inform you that your account has already been refunded by our agent. Kindly allow 3–5 business days for the refund to be reflected in your account, depending on your financial institution. We appreciate you bringing this to our attention and will use your feedback to continue improving our services. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Lesley
It was very easy to navigate and use.
Response from CourtrecordsApr 24, 2026
Hello Lesley, Thank you for your wonderful 5-star review! We’re delighted to hear that you found our service easy to navigate and use. Providing a smooth and user-friendly experience is very important to us, so your feedback is greatly appreciated. If you ever need any assistance, please don’t hesitate to reach out. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
customer
Fast service.
Response from CourtrecordsApr 16, 2026
Hi Tony, Thank you for the 4-star review! We’re glad to hear you found the service fast—that’s exactly what we strive for. If there’s anything we can improve to make your experience even better, we’d love to hear your feedback. Thanks again for choosing Courtrecords.us! Sincerely, Bianca Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
John
Great customer service, and explained billing questions and procedures in an excellent manner. Highly recommend Courtrecords.
Response from CourtrecordsApr 15, 2026
Hello John, Thank you for your kind review and recommendation. We’re pleased to hear that you had a great experience with our customer service team and that your billing questions and procedures were clearly explained. Your feedback is greatly appreciated. If there is anything further we can assist you with, please let us know. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Michelle
Awful never again
Response from CourtrecordsApr 15, 2026
Hello Michelle, Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand your frustration and regret that the service was not satisfactory for you. Please note that your account has already been refunded by our agent. Kindly allow 3–5 business days for the refund to reflect in your account, depending on your financial institution. If there is anything further we can assist you with, please let us know. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315
Myka L.
I have cancel this subscription twice and stull being charged.
Response from CourtrecordsApr 14, 2026
Hello Myka, We’re sorry to hear about your experience and appreciate you bringing this to our attention. We understand your concern regarding being charged after attempting to cancel your subscription. This is certainly not the experience we want for our customers. We can confirm that the account in question has already been refunded by one of our agents. Please allow 3–5 business days for the refund to reflect in your original payment method, depending on your bank or payment provider. If you believe there are any further issues or need additional assistance, please don't hesitate to contact us. We are here to help. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315