Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
Courtcasefinder (courtcasefinder.com) has 265 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
courtcasefinder.com
Website
courtcasefinder.com
Category
Legal Service Providers
Location
Boston, Massachusetts
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 92% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I canceled prior to the end of the trial and was still charged. I emailed customer service and received a response the same day with the reason for the error and a resolution. I received a refund the next day. Excellent customer service!
Response from CourtcasefinderMay 7, 2026
Hi Ann,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
CF
Cynthia F.
I understand that there is that 7 day…
I understand that there is that 7 day trial and I messed that up, but right now with me not having a job and trying to get another job, I only used the background check to run a background on me, I totally forgot. The girl I spoke with was so understanding and empathetic she refunded my monthly payment and cancelled the subscription. Thank You for understanding.
Response from CourtcasefinderMay 6, 2026
Hello Cynthia,
Thank you very much for your kind review and for sharing your experience.
We truly appreciate your honesty regarding the trial, and we completely understand how these situations can happen—especially during a busy and challenging time like searching for a new job. We’re glad to hear that our support agent was able to assist you with understanding and empathy, and that your refund and cancellation were handled to your satisfaction.
Your feedback means a great deal to us, and we’re pleased we could provide a positive resolution. We wish you all the very best in your job search and future endeavors.
If you ever need assistance again, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
IF
Izamart F.
Jomarie was very helpful
Jomarie was very helpful. She listened to my concern, was respectful and resolved my issue.
Response from CourtcasefinderMay 4, 2026
Hi Izamart,
Thank you so much for your kind words! We’re delighted to hear that Jomarie was able to assist you so effectively. Providing respectful, attentive service is something we truly value, and it’s great to know your issue was resolved. We’ll be sure to share your feedback with her—she’ll really appreciate it!
Best,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
JC
Joe C.
Customer service was very responsive
Customer service was very responsive, courteous and respectful. Resolved my issue timely.
Response from CourtcasefinderMay 1, 2026
Hello Joseph,
Thank you for your kind 5-star review. We’re very pleased to hear that you found our customer service responsive, courteous, and respectful, and that your issue was resolved in a timely manner.
Your feedback is greatly appreciated, and we look forward to assisting you again whenever you need us.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
CK
cheryl K.
Though you did not have the info I am…
Though you did not have the info I am looking for, I don't think it was your fault.
Response from CourtcasefinderMay 1, 2026
Hello Cheryl,
Thank you for taking the time to share your feedback with us. While we’re sorry that we weren’t able to provide the specific information you were looking for, we truly appreciate your understanding.
Your comments are valuable and help us identify areas where we can improve our knowledge and support. If there’s anything further we can assist you with, please don’t hesitate to reach out—we’d be happy to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
RL
Robert L.
scam
Used this service to try and find my adoption records, didn't find it, had to do so myself. Turns out they hide a $25 recurring subscription in a checkbox and refuse to refund it even if you don't use the site afterwards. Avoid like the plague.
Response from CourtcasefinderApr 29, 2026
Hi Robert,
I appreciate your review and I'm sorry for the confusion. At the time of enrollment, you have agreed to our billing policy, which indicated after the seven-day trial is completed, additional billing would follow on a monthly basis. A confirmation email was sent detailing the same. This information can also be found in our Terms of Service, https://courtcasefinder.com/terms.
As a courtesy, since I do not see any usage after the rebill, I have processed a refund of $24.99. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
ML
Mandy L.
Excellent Customer Service
Excellent Customer Service
Response from CourtcasefinderApr 27, 2026
Hello Mandy,
Thank you very much for your 5-star review. We are delighted to hear that you had an excellent experience with our customer service.
Your feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest level of support to all our customers.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
CN
Casandra N.
Stop paying for stuff you can do yourself for free
they charge $24.99 a month for something you can do for free on your own just by going to public records searches they're representative told me that they collect the information from public records which are accessible to anyone free of charge
Response from CourtcasefinderApr 27, 2026
Hello Casandra,
Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your experience.
We understand your concerns regarding the value of our service. While much of the information we provide is sourced from publicly available records, our platform is designed to save customers time and effort by gathering, organizing, and presenting this data in a convenient and easy-to-use format. Additionally, we aim to offer a streamlined experience that eliminates the need to search across multiple sources independently.
Additionally, upon checking your account, we attempted to process the monthly membership renewal several times; however, the charges were declined. As a result, your account has been placed in a "Canceled" status, and your access expired on 04/18/2026.
If you would like assistance with deactivating your login or confirming your unsubscribe request, please feel free to reach out to us via chat, phone, or email. Our team will be more than happy to assist you.
We appreciate your feedback and the opportunity to address your concerns.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
