Angela
Their AI system when calling made it…
Their AI system when calling made it very difficult to fully cancel my membership before the trial ended, and their website also made it difficult as well. Leading me to be billed when I had already made multiple attempts to cancel that had failed. Finally after a few days I was able to get connected to a live Agent named Dexter who was very helpful & immediately put in the cancellation request correctly & sent a confirmation email right away.
Response from CourtcasefinderJul 12, 2026
Hi Angela, Thank you for sharing your feedback. We're sorry you had difficulty canceling your membership. We're glad Dexter was able to assist you, complete your cancellation, and promptly send your confirmation. We'll also share your kind words with him. We'll also do our best to improve our cancellation process and overall customer experience. Sincerely, Meliza Voice Of Customer Specialist www.courtcasefinder.com +1 833-922-2315



