susan H.
I had a technical problem with the…
I had a technical problem with the course; advancing through the course, the section I was to advance to wouldn't load, and I sought a solution from the company. After the initial reply and acknowledgement of my problem, I was told they would get back to me. After a week of hearing nothing, I chucked it out and found an alternative platform.
Response from CoursharkMar 27, 2026
Hi Susan, thank you for taking the time to share your experience. We're truly sorry to hear about the technical issue you encountered and, more importantly, that our follow-up fell short. You deserved a timely resolution, and we understand how frustrating it must have been to wait without hearing back. This is not the standard of support we aim to provide. If you're open to it, please reach out to us directly and we'll do our best to make things right. We hope to have the chance to restore your confidence in Courshark.



