Noredeen A.
From Pushing Carts at Walmart to $50K in IT Help Desk
A year ago, I was sweating in the Walmart parking lot, pushing carts and dealing with angry customers. Today, I'm working a comfortable help desk job making $50K a year- no degree, no prior tech experience. Here's how it actually went down: 1. Why I Chose IT Help Desk • I was sick of dead-end jobs with no growth • Discovered help desk as an entry point where companies actually train you • CourseCareers' IT course taught me the basics (troubleshooting, ticketing systems, Active Directory) in about 2 months 2. The Ugly Job Hunt Reality • Took me 4 months and 200+ applications to land my first offer • Got ghosted after final interviews multiple times • Had to work part-time at Walmart while studying and applying 3. What Finally Broke Me Through • Rewrote my resume 5 times before it started getting traction. Started messaging IT managers directly on LinkedIn • Nailed the "tell me about yourself" interview question by tying Walmart experience to customer service skills



