CoupanaReviews of coupana.com

Coupana reviews

75 approved reviews, newest moderated first

CHRISTINA F.
Nov 22, 2019
Scam!!
Scam!!! Item never sent. No response to emails sent after multiple attemps to contact them. Contacted bank to report fraudulent activity.
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Lois H.
Nov 22, 2019
Scam
Item never arrived and emails left unanswered so contacted PayPal dispute centre.
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Bonikowska A.
Nov 22, 2019
scam!!
scam!! never received purchased item!
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Nazlee G.
Nov 21, 2019
This company deserves a BIG FAT ZERO
This company deserves a BIG FAT ZERO! Once the order is placed, all I received was an email from "Brittany" saying I will get the tracking information. NOTHING! Almost 1 month now and NOTHING! Do not buy from this company. Biggest scam ever. I will be pursing further action against this company.
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E P.
Nov 20, 2019
I ORDERED A MONTH & A DAY AGO & I JUST…
I ORDERED A MONTH & A DAY AGO & I JUST RECEIVED MY ORDER TODAY !!! I WOULDNT SAY THAT THEY ARE A SCAM BUT THE SHIPPING PROCESS COULD BE BETTER I BELIEVE IT CAME FROM CHINA THAT IS WHAT MY PACKAGE SAID BUT I AM HAPPY WITH THE PRODUCT BUT NOT THE TIME IT TOOM ME 2 TO GET IT !!!
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T
Nov 20, 2019
I want to give this company a zero
I want to give this company a zero. They only gave me part of my order. I sent several emails telling them I am missing part of my order. No follow up like their response email says "4 to 5 days" to respond. So, they have basically stolen money from me because they refuse to respond and I don't have my other order.
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AmberK
Nov 19, 2019
I would give 0 stars if possible
I would give 0 stars if possible. This company room my order & $, promised delivery by the 10th. Directly after placingbthe order I was spammed by "customer support". Someone from coupana named Brittany emailed & texted me repeatedly about how great they are & she'd be there to help with any of my needs. Fine. The 10th came and went & my order had not arrived. In fact it never left the pending category, never shipped at all. They took my money and never sent me anything. I sent an email to Brittany, my customer support person, and got an automated reply that my email would be,looked at in 5 business days! Really? A week to even look at my problem? It has now been 8 days since that email. No response. I've requested a refund. Again. No response. Do not trust this "company". I have been completely duped.
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LiK
Nov 18, 2019
SCAM
Coupana's a scam! No product after 2 months. No one replies to your inquiry.
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