Country Floors - Tile Store & Natural Stone ShowroomHigh-end Ceramic, Marble, Porcelain and other natural stone tiles and mosaics, Go-to source for prominent designers and architects.
Country Floors - Tile Store & Natural Stone Showroom (countryfloors.com) has 55 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingDecoration & Interior · New York, New York
Excellent
Decoration & Interior · New York, New York
Excellent
Decoration & Interior · New York, New York
Excellent
Decoration & Interior · New York City, New York
Excellent
55 approved reviews, newest moderated first
Nina P.
I am an Interior Designer and am fortunate to work with Jim and his team @ Country Floors on a regular basis. Not only do they carry an array of quality materials at varying price points and stock. They always go above and beyond to ensure that my projects have the materials and samples needed for presentation. I always enjoy bringing my clients into the showroom to enjoy and source from their beautiful displays.
Kim B.
I am an interior designer in Sonoma, CA and I will make a special trip to Country Floors for the tile selection but more importantly for the customer service, specifically Jim Eruyan who is outstanding. He understands how to work with designers and gets quotes and orders done with incredible speed and accuracy. Highly recommended!
David F.
Country Floors was so helpful when some tiles arrived broken in shipment. Cansu sent us new tiles overnight to meet the schedule for our kitchen remodel, so nice!
Rhonda
Tile samples are even more beautiful than the photo, and I received them quickly. Thank you for the great service.
Paulo C.
Very good costumer services and fast delivery.
Susan P.
I did need to follow up with an email and call to check on my order.. after which it was sent.
C. H.
The sample tile was never sent. Country Floors had no record of the purchase even though they charged my account. Emailed them to discuss but got no response. The company should have sent me a tracking number within 1-2 days from purchase, which they did not do--I never received any delivery information from them.
Andy G.
Shipping costs are ridiculous. Then i get an email to say it’s being delivered but it hasn’t. It’s just been picked up by/sent to the trucking service (as if country floors job is over???) then I get an email from a delivery coordinator (Sophia) who asks if I’ve had a good experience. I haven’t even received the tile yet! She gives me the trucking company’s info so I can schedule the delivery. They came yesterday as scheduled, but the driver didn’t answer my call when I returned her call. I left a message and sent a text asking for a confirmation that the tile was delivered. My contact on site said there’s nothing delivered... still. I get delayed and vague responses when I get them. This is a TERRIBLE experience. I will never order from your company again.