Couchsurfing is listed under Activities & Tours.
Couchsurfing (couchsurfing.com) has 815 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Tas S.
THEY'RE CRIMINALS & SCAMMERS!! DO NOT TRUST THE NEW COUCHSURFING.ORG! KEEP YOUR CREDIT CARD AWAY FROM THEM!! They UNETHICALLY charge you US $60 for "ID verification" without mentioning this cost upfront. NO SERVICE PROVIDED - Just a charge for nothing. AND NO RESPONSE from SUPPORT TEAM. THIEVES!
Adam
Stay AWAY from couchsurfing. Never invite women without recording EVERYTHING as theft and accusations are VERY common. If you accuse females of anything couchsurfing will just ban your account and refuse to answer.
klant
Don't ever give this company any money! They are untrustworthy and will scam you. First there's the monthly fee they require you to pay to use your account. Then they ask you to verify you creditcard, but only afterwards you discover that it costs 56 euros, and they don't give refunds. Also the community is basically dead, most people have left because of this horrible business practice
Hailey E.
-5 stars I am honestly SO MAD they have been scamming people with the "lifetime verification" they did not say that I would be charged $87 CAD until after the fact. Please, please, please use another platform. If you have also been scammed out of money... you can file a report through your country's department of consumer protection or go through small claims.
Mirko
Ich war immer ein großer Couchsurfing Fan, habe es genutzt und gerne auch Menschen aller Welt gehostet. Das CS coronabedingt kostenpflichtig wurde, konnte ich nachvollziehen. Doch was da jetzt betrügerische Weise mit den Verifizierungsgebühren abläuft, ist richtig ekelhaft. Sowas macht man nicht!!!! Gerade Couchsurfing war früher eine Sache, die auf Vertrauen basierte. Das das Vertrauen der Nutzer mittlerweile so ausgenutzt wird und man regelrecht abgezockt wird ist wirklich erschreckend!!!
Woland C.
They have charged me again! 57 euros just took of my account and my Couchsurfing profile is deactivated.
Olivier N.
Holding your account because you must (no choice) pay while it used to be free. Really unacceptable.
Mojra
A week ago I paid the monthly contribution but still couldn’t access my account so I contacted the support and they thought it was just a Couchsurfing App matter so they suggest me to remove and download the app again. I did it but, of course, without results, as the problem had nothing to do with the App. I suppose instead that my payment hasn’t been correctly associated with my account or some like that. To make a long story shorter, I sent them several emails asking them to check and fix the problem but I’ve never ever got an answer, as if I was writing to nobody. I’m extremely disappointed by the way they (DON’T) handle the support’s requests and, anyhow, I still cannot access my account: I paid for nothing and I’ve been swindled by CS.
