Couchsurfing is listed under Activities & Tours.
Couchsurfing (couchsurfing.com) has 815 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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New C.
they are taking my money without asking i cancelled my membership and deleted my account lots of times they are still taking my money from my card i've sended lots of mail to support but they don't give any answers when they give answers they give late answers and not helping at all.
Silvia
Aggiungo che per cancellarti dal sito impiegano fino a 30 giorniiiii, così possono rubarti le ultimedue euro dalla carta,,, ladri fino al midollo
Anna
SCAMMERS!!! I have not used the site for a while, and recently wanted to come back. I paid over 2€ for subscription and clicked on "verify my profile" as many others on here. Couchsurfing site charged me £51 (like many others) without informing me about it!!!! Thank god I didn't submit my government ID because I don't trust them no more. I truly regret not checking Trustpilot or Glassdoor for reviews before submitting my card details. Very dodgy company, avoid avoid avoid!!!!
Haakan S.
No support. no refund. auto trek from account...
Christoph P.
56€ für Verifizierung ohne Hinweis auf Kosten abgebucht… Betrug! Hat jemand erfolg gehabt und dieses Geld auf irgendeinem Weg zurückbekommen?
Martin Ď.
On the one hand, good concept of the site. If there were different, better people behind the website it could be better. Having totally no refund policy is just not customer friendly. I fell for the verification trap. Be aware! I think Couchsurfing stopped taking care of the community they were trying to create. It's sad that they are here only for the money. If there are some payments is totally okay but not a non-refundable 56€ payment for verification. I tried to ask for a refund just a few seconds after I accidentally made the payment...no success.
Iara T.
ATTENTION ARNAQUE: on vous demande de "vérifier" votre profil sur couchsurfing et on vous prélève discrètement 56euros sans vous en informer clairement. J'ai demander le remboursement dans la seconde, laquelle a été refusée par couchsurfing. Du vol, à éviter à tout pris. Malheureusement encore une de ces plateformes née d'une initiative citoyenne et finalement rachetée par une compagnie pour le pur profit sans aucun sens du service client et aucun respect des utilisateurs. Un manque d'honnêteté criant.
Afton
It's become an awful, creepy site. I got a weird email that made it sound like I'd been active. I hadn't been. At the website I couldn't find a login page to change my password. But there is a link to download your data, which gets you a zip file. What? You're not logged in, but you can download data? I asked Support for help and they asked me for a list of personal info, the kind of thing you use for password security, and things I don't remember as it's been years since I used couchsurfing. It really seems like the site may have been taken over by scammers. Don't use it and don't give them your information. I don't know what info of mine they have from back when I used it, and it's very unsettling.
