Couchsurfing is listed under Activities & Tours.
Couchsurfing (couchsurfing.com) has 815 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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MIREIA
Después de mas de 10 años ofreciendo mi casa, mi comida, mi persona como guia turístico,etc. No habiendo utilizado nunca las casas de los miembros, ni pens ndo hacerlo jamás. He de lo pagar por ello????? Entendí que pidieran dinero cuando el COVID pero 3 años después.....algo huele
Giulio C.
Two days ago I wanted to try to use Couchsurfing, so I paid a monthly contribution of 2 euro. Then there was in the centre of the page a Verification part where I was supposed to insert my credit card credentials, thinking it was only for authentification/verification purposes. Immediately after, I have been charged for 56€ for a lifetime membership that I didn't want! I asked them a refund and they just told me they don't give any refund from the 14th of may 2020 as an excuse! I immediately asked my bank for a chargeback. Very bad experience with a company with what I though were good values, but I was wrong!
Pan D.
Another "account verification" victim here. 56 euro taken without explanation after I paid already 2 pounds for "supporting" the community. They refused refund request even though I sent them an email in 5 min after I opened my account and get scammed. I immediately contacted my bank, reported fraud, deactivated my card as per my a Bank's request, went to the police to make a formal statement for online fraud. Sent all the documents from the bank and police, signed, by email to the counter where I opened my bank account. Reclaimed my stolen 56 eur within 24 hours. Let's say I paid 2 GBP for being stupid. Truly sad to see what a scammer couch surfing has became. (Oh I live in Italy btw, in case you need to follow what I did in order to get refunded)
Peter M.
Total scam! I was on their website trying to figure out what it was all about and started signing up so I could view more of the site. It prompted me to VERIFY my email/account, either by PayPal or Credit Card, so I entered my credit card - and they immediately charged me GBP £51 for a "lifelong membership". I immediately sent a message protesting their trickery and demanding a refund to which they refused. How can they get away with this? I've contested the charge with my bank and trust they will recognise this dishonest practise and refund me. Total scam company.
Desiree V.
Be aware of couchsurfing.com scam! Like many people in here I also was a victim of this scam. I recently signed up for one month membership in couchsurrfing and once subscribed it prompted me to verify my account to unlock full features. I followed the steps and next thing I knew I was charged with £51 for a lifetime verification that doesn’t serve to anything! They refused me to make a refund and didn't reply to any emails neither messages in others platforms... Searching where can I make a make a formal report against them.
Cny
Dont don't please dont
Maria
He estado usando la aplicación durante muchos años para alojar a huespedes, para que me alojaran, para pedir sugerencias sobre lugares, etc. Desde la pandemia no he podido viajar pero este último año me llegan mensajes y solicitudes de viajeros pero no puedo acceder sino pago por ello. Justo iba a hacerlo ahora porque queria seguir en esta comunidad pero se me ha ocurrido leer las opiniones y veo que la mayoria son negativas y que se quedan con el dinero y no puedes acceder por lo que ya han perdido una viajera que hacia uso de su app. Una pena, la verdad...
Mr William M.
Couchsurfers!! Absolute Scammer of a Company Took an annual subscription fee on top of a lifetime/verification fee. Eventually replied that they couldn't refund any fee. Surely there must be a body that regulates these companies.
