CouchsurfingReviews of couchsurfing.com

They misleadingly charge for verification services (£51)!!! The process does not make it clear that you will be charged, making it look like any other verification service where you just provide a CC number. Complete scam.

I recently had an extremely disappointing experience with Couchsurfing’s customer support. After being charged €56 for a verification fee, I requested a refund under EU consumer protection laws, as I did not waive my right to the 14-day “cooling off” period. Despite multiple attempts to communicate, Couchsurfing repeatedly closed my case without any response or resolution. This kind of service is unacceptable and undermines the trust that users place in the platform. Not only was I charged unfairly, but the complete lack of communication from Couchsurfing’s support team leaves me questioning their commitment to customer satisfaction and legal compliance. I have since filed a complaint with the EU consumer agency and would advise other users to be cautious, especially regarding hidden fees and poor customer service.

Had a very bad experience with the front office of couchsurfing.com. They charge you for nothing by trapping you. This is not honest and serious customer care. I recommend: Do not register! There are much better ways to get in touch with local people.

Couchsurfing vous êtes des fils de je vais écrire des avis négatifs infinis sur vous. Vous m’avez débiter de 56e et j’ai eu un problème technique je ne peux pas lire mes messages ni accéder au hangout mes j’ai accès juste aux autres options,alors vous m’avez dit de contacter cette adresse: techdifficulties……. puis depuis votre équipe de mes d’incompétents n’a pas pu régler le problème je veux juste savoir qu’elles sont ses développeurs de mes couil.. que vous recruter il faut que vous disparaissez je ferais de mon mieux pour ça je vous rassure

Verification Scam BEWARE! They will charge you for verification without your consent. Do not deal with this shady website.

scammed at verification. Really a shame for a platform like this to scam / mislead people.

DON'T SUBSCRIVE - it's just a scam. Once started your experience they block your account and demand money or government IDs with all info in order to unlock it. The customer support also is not a support, it's probably some random auto-generated text just asking for money or government IDs, without any other text to provide information or other.

Unfortunately, my experience with Couchsurfing has been extremely negative. They withdrew $60 from my account without my consent or any warning. I was simply trying to explore the lifetime guarantee option and accidentally clicked the button, after which the money was taken automatically. I'm very disappointed with this approach to users. Please refund my money!