Couchsurfing is listed under Activities & Tours.
Couchsurfing (couchsurfing.com) has 815 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 30 reviews with 2 stars · Clear filters
Andrew
It was good service, I have hosted before pandemic several dozen people via CS. And I would be glad to invite new travelers. But now this service does not allow you to invite people to your place without a subscription. Why should hosters, in addition to inviting guests free of charge, have to pay for it? Hosters are the basis of couchsurfing, thanks to them this whole system is supported.
Alban
I am not able to use my verified and lifetime paid couch surfing account of which I was an active member in Mumbai, India. Now I can't even open it in Canada. That is ridiculous, I am really unhappy abou it. I have stopped using it and lost track of lots of my good friends I was able to make in India over the years. AL
DarioG
Although the idea could be nice, it's quite badly implemented: tried to subscribe after advice from a happy friend, and after inserting my data I was asked 2.~£ a month or a yearly fee... which actually I was not going to pay but anyway chose to take my time before deciding. Still, 2 days after I received a request from a guy willing to share a visit with me... I got the email notification but am not able to reply because I can't access my own account unless I pay! And, funny enough (though standard for most companies...) I wrote to their Contact/Support page explaining the issue, and they replied to me "why unfortunately they must charge" WITHOUT UNDERSTANDING the actual issue, that is I'm listed but can't even reply politely to people! And no further replies to my emails...
Slev S.
Service client sourd et incompréhensif qui vous met des avertissements sans raison valable plus des prédateurs parmi les hosts (je suis une femme)... le sav n'en a rien à faire... le mec a déjà eu des négatives, histoires de harcelements sexuels, il a reussi à faire retirer mon commentaire... De plus, les utilisateurs sont de moins en moins sérieux et conviviaux.
Dan
Ich habe vor sehr langer Zeit CS intensiv genutzt. Mit der Plattform waren unglaublich schöne Reisen und Kontakte in aller Welt erst möglich. Ein grosses Netz der Gastfreundschaft baute sich auf. Nun muss ich feststellen, dass sich mein langsam durch Erfahrungen und Referenzen aufgebautes Profil hinter einer Paywall verbirgt und bin enttäuscht. Ich werde mich an den kostenlosen Alternativen orientieren und ihnen beim Wachsen helfen. Schade.
Kate N.
I initially thought I am the only to low rate Couchsurfing but I am not. I write this feedback because of its policy changes so far about charging "verified" account. During that process, I tried best but failed to get any note of how much it could charge me. They didnt mention any word, number. However, once you are curious to click, you are charged immdly and no refund from 2021 which is really disgusting. It makes me shocked as the way they charged me without any notice. I believe that if this company works in UK, the way they charge us is illegal, unfair for customer. Via Stripe, I was charged somehow £2-3 more. It costs £42-43 something. What I did right afterthat was to permanantly lock my account because I dont have any trust with this platform anymore :D . Sadly Goodbye.
Claudia
Hat leider sehr nachgelassen
Ladas M.
I'm a loyal user for years, and I hosted many guests over time. Nevertheless, the app is now only usable with subscription and I believe there should still be free membership. It's a community-based project, so at least the people who contributed their efforts by organizing events or hosting shouldn't be forced to pay. I understand it's important to monetize the project and cover your costs, so it’s fine to have some premium membership. But who helped Couchsurfing become what it is, and suddenly have to pay, this is just disappointing.
