GGEZ S.
They steal 56 Euros for payment verification. So don't forget to report them to the customer service
They steal 56 Euros for verification. Don't forget to report them to the customer rights service organisation.
Couchsurfing is listed under Activities & Tours.
Couchsurfing (couchsurfing.com) has 815 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 740 reviews with 1 star · Clear filters
GGEZ S.
They steal 56 Euros for verification. Don't forget to report them to the customer rights service organisation.
John
I got tricked to verify my profile by this seedy company. They charged me 70USD(!) without the proper autorization to do so. Very questionable way of doing business. They do not abide by eu laws regarding refunds either. This company has changed a lot. Stay away from these THUGS, do not support them at all. Do not even think of leaving your credit card information/details to them. I had to cancel my card after this incident. Legal action will definitely be taken against you if I dont have my money refunded to my card by this week. Like I wrote to you in my email that you now refuse to answer...I have also reported them to a consumer protection organisation.
Nathalie
Nul. J'ai fait une centaine de demandes c'est une arnaque, personne ne répond ou ceux qui répondent refuse, je me demande la fiabilité des avis des membres sur le site pour ceux qui disent avoir reçus xxx invités. Franchement c'est plus simple et moins frustrant de prendre un Booking ou airbnb
Chris
I received an email saying my renewal was coming up, even though I didn’t have an active subscription. I contacted them immediately to ensure I wouldn’t be billed and provided proof of the transaction via a screenshot. Instead of resolving the issue, they delayed responding until the money had already been taken from my account. To make matters worse, I had no option to check my account settings or cancel anything on my end. The way they handled the situation was incredibly unhelpful, and their behavior makes it clear this site has been taken over by scammers. Thankfully, I contacted my bank and managed to get a refund. Their customer service never got back to me—just as other reviews have mentioned. Do not trust this site! These reviews say it all.
Camille
Facturent sans vous en demander l'autorisation, 56€ de frais de vérification de la carte bancaire.
john S.
Once awesome company cannot be trusted anymore, they basically take your money and delete your account for no reason at all now. I asked them why they, they said I violated terms of use, I have religiously gone through every letter of the terms of use and could not imagine what possible section I could have violated, and guess what, They won't tell you... They just say you did. It has become nothing but an scam fraudulent website if you ask me. Reading the recent reviews I am guessing the genuine owners sold the company during covid and now it is used by a small small group of men use it to meet young women and they just block all other genuine male accounts for absolutely no real reason. And they won't even give you a refund for the subscription or verification. They are just plain ignoring my emails asking for a refund and questions about which terms or conditions they imagine I violated. CRIMINALS!
Andrei M.
Very sad what happened to them. I have been using it for maybe 6 years until Corona happened. Then they refused access to the account without payment. I’ve hosted over 50 people. Tried to install an app now. It’s ridiculous they still use corona for money begging. How exactly you got affected? Users were the ones doing the hosting and surfing. It’s been four full years since Corona and you still dare to ask for money from users who were offering their apartments to stay for free 😂
Stefano Martí A.
E' una truffa totale. Ho speso 56€ l'anno scorso per sbaglio, cioè ho cliccato un tasto per verificare l'account e mi hanno addebitato quella somma senza che potessi dare il consenso. Qualche giorno fa, a distanza di un anno da quel pagamento, mi hanno addebitato altri 15€ senza alcun preavviso o consenso. Valuto opzioni legali.