Cottman of WaldorfReviews of cottmanofwaldorf.com

In November 2023, I had my car towed there for service. They told me it was a transmission and fuel pump. I paid the $8,000 for the repair. My car has not worked for more than two weeks at time since then. My car has been in and out of their shop for 1-2 months at a time. Almost 9 months later, I do not have my car back and no one calls me with updates about the status of my vehicle.

As a customer I wasnt treated right I returned with my vehicle to have 2 issues checked and both issues were diverted. When i had my engine installed they changed my intake manifold which caused a evap leak setting off my chest k engine light. I now have p codes for both converters. I tried to explain but Bill wouldnt listen to me he clearly put it on something else. I then told Bill that my a/c wasnt working and before he checked my truck he told me that I must have a leak in my system I tried telling him that it worked fine before the install but Bill insisted that I have a new leak in my system. I've been to this location with a few cars and sent people there for work but now I see how they treat customers after they get the money I will never go back or recommend this location to anyone as a matter of fact this will be on my ig and my youtube pages as well as my groupme pages. Never Again

Went in for a check engine light. After my truck was in the shop for 5 weeks and $1200 later, I pickup my truck. I drive less than 1000 feet and the check engine light came back on. Not happy. 5 weeks in the shop.

I rarely write reviews but I had to follow through with writing this to not only inform the consumer but also just maybe someone will take notice and make some changes. Let me start by saying that the staff at Cottman of Waldorf was nothing but polite. The manager Bill really is an asset to the company. I had some work done 4 months prior to this last visit and that experience caused me to return for more work. Well this last experience will cause me to look elsewhere for mechanic work. I had to return my vehicle three times before it felt safe enough to drive and it still is not where I feel that a quality work was performed. I had to end up taking my truck somewhere else to complete the work.