Cottman of NorfolkReviews of cottmanofnorfolk.com

Awesome service!! Very professional and friendly and the results were fantastic!!!

The service was good car is running great

Car was not fixed properly. Shortly after leaving it began leaking fuel. Quality Assurance was not complete. We notified Station / owner the night prior we were returning vehicle, spoke to him personally on phone. Returned vehicle the next day at opening. Some hours later when we called to check on progress we were notified that they were happy we called as they didn’t know why car was back. This was about 3.5 hours into work day. I feel that we should have went to the head of the line since we were a redo and certainly not have had to follow up on our own. If we hadn’t we would’ve more than likely had to wait another day as the car wouldn’t have been worked on. Finally was offered nothing for the inconvenience. I don’t ask in these situations I wait to see if something is offered eg a future oil change etc. In retrospect, if my wife hadn’t filled up the car immediately following with fuel the problem may not have been evident for some time. Was lucky we found out immediately. This was fuel related too so driving the car was not an option in my book. Happy to talk but would not recommend Cottman at this point Not due to error and QA more to lack of proactive it’s the day following for a “redo.” Joe Finn 757 708 6904

Very good service-You just are not correcting my name-which is ARDENIA -not ADRIANA

Another good Job.

Enjoyed the company's hospitality

I had a complete motor change out done on my 04 F150. So far I have been very satisfied with the service. I had a small oil leak. They fixed the issue no problem.

Perfect clutch install in my 2005 g35 , but unfortunately upon leaving the shop I made it no less the 5 mile before having my infinity totaled... drove great until then 😐😐😐