Cottman of NorfolkReviews of cottmanofnorfolk.com

Very pleasant an helpful staff, there my number 1 shop of choice.

Anyone can come on the web and write a bad review about a company, I’m not going to do that I’ll Just tell you my story and you can decide for yourself. My truck was sent to Cottman’s by Triple A to have the right front axle seal replaced. ( Triple A doesn’t do that kind of work ) well Cottman looked my truck over and decided it wasn’t the axle seal it was the differential vacuum canister was leaking now I’ve been under my truck and never saw a leak from there also I am always looking under my truck for any kind of leaks. ( being an older truck just like to keep up on things ) now when they did this repair I knew that wasn’t the problem with the axle ( the canister they replaced is about a foot and a half to two feet away from the axle) their is no way the fluid could get to the axle ) well when I told the guy this he said oh yes that was the problem and for me to just drive it for a couple of days to see and if it wasn’t the problem just bring it back and they would take care of it. Now they charged me $110.00 for a repair I didn’t need and didn’t ask for and now refuse to refund my money. The lady behind the counter was rude and nasty and couldn’t believe I was asking for my money back and now they had to replace the axle seal like what it was first bought to them to do. I will never go to that place again and if you’re thinking of having any work done there, don’t do it! Run fast away from there and don’t look back.