Cottman of ManassasReviews of cottmanofmanassas.com

I am really sorry but my experience was totally unacceptable and I had to face against very rude and unreasonable conduct with the person who claimed to be the owner of the business. I left my truck with them for transmission trouble and the following day they have inspected my truck and call and told me that I would need my transmission to be rebuilt. We agreed on the price and I gave them %50 deposit. I was also suggested that my transmission cooler to be replaced. I accepted that suggestion and have given them more business such as my oil and filter change and emission and inspection done for my truck as well. A week later they called me and said my truck was ready for pick up. When I went to pick up my truck, I've noticed that my service engine light and abs lights were both on my dashboard during my test drive. They were not on when I left my truck and they had never told me or mention anything about the lights were being on until the day I went to the shop for pick up my truck. I was trying to explain how unacceptable this situation was but all I had in return was very rude conduct and treatment in front of my two daughters. They were both terrified and were crying. Unfortunately, I end up paying for extra parts and labor charges for the additional damages which were not there and I did not have them before but I only received a discount on half off for labor charges. Make sure take a video shots before dropping your car there so you don't have to go through what I have been through. Or be ready to pay for more at the end.

These guys help me. They went The extra mile. I will always remember their kindness!

Excellent and very professional.

Cottman had great communication with me on my transmission rebuild. They also beat their competitors by 2300$.

Great thanks for a job well done at a reasonable price. My 20 year old truck had some parts that were no longer manufactured. The professional, experienced mechanics at Cottmann found the parts without any delay and fixed the transmission better than original. I was impressed and would highly recommend them to anyone.

I have been to Cottman numerous times and everytime, my husband and I have been very pleased with the pricing and the work. I thank God for a trust worthy business because in this day and time it is hard to find. God bless you for your honesty.and good work ethic.

Still having issues. But they are trying to resolve it. Just don't understand what the problem is.

They completed the transmission build on my 2001 Jeep Grand Cherokee and were always upfront from the moment I received my quote, till the job was completed. After driving approximately 8k miles the transmission needed some attention. Still under warranty, they diagnosed the issue and completed the repair at no additional cost to me. I am very satisfied with their work and would highly recommend them.