Millie E.
Ordered a sofa from Cotswold Co
Ordered a sofa from Cotswold Co, took forever to arrive (about 3 months) and despite being told it had arrived from the factory, was then given contradicting advice to say it hadn’t arrived and the delivery date had to be postponed. No apology or reduction made to the delivery fee already paid... Sofa was eventually delivered by two nice chaps Asher & Richard who very carefully placed it in our front room. The sofa is lovely quality but I felt underwhelmed by the shopping experience and time it took to arrive.