Stuart B.
Non existent customer service.
Received my Notgrove sideboard 17 days ago, which looks lovely and the delivery was good, however the key will not open the doors and I am unable to get into the sideboard. I immediately reported this to Cotswold customer service by e mail, but despite this and a follow up e mail 11 days later, I still have had no response. Dreadful customer service and I am minded to start proceedings with my credit card supplier for a refund on the grounds the item is not fit for purpose