CosycustumeReviews of cosycustume.com

Have never received my order. They refuse to respond. This is a scam!

I'm not sure why everyone is saying the negative things, but i have had nothing but great things with this company. I ordered 2 shirts from them, they are great quality shirts, although they do run a little large, which meant i had to exchange one of the shirts for a smaller size. I had no problems doing this, i emailed and asked about an exchange, they asked me which shirt and what size i needed and got it sent to me, when i asked about returning the other shirt they told me i could keep it. Will definitely be ordering more from them.

Vendor claims they ship from US and with 3-5 or 7-15 business days, depending on which ad you read - not true! Product comes from China and had I known, I would not have ordered. It took over a month to receive order, quality was awful. When trying to return purchase they tell you to ship it back to China. A 4 lb package costs @ $50 to ship to China! This company should NOT be allowed to do business in US!

Placed the order on December 4th. Two weeks after I sent an email for an update and they sent tracking showing the items were coming from China. Had I known that I would have never ordered from them. It’s December 24th and I still do NOT have the product. Horrible service! Just ho ho horrible 1/6/25. I received the product and will definitely NOT order again. Material is stiff and the size isn't accurate. I ordered XL shirts and gave to my sons due to shrinking. Lesson learned

I finally received an email that the shirt I ordered was shipping from "CHINA". If I knew that ahead of time I would not have ordered it at all. I thought I was helping a local (USA) based company. So their ship information is not accurate at all, because things are coming from "CHINA" first, then from the USA.

Made an order and realized I clicked the wrong size. Contacted them immediately and they didn't respond until days later after they had shipped item.

The items I ordered are horrible quality, terrible screen printing and cheap fabric. I tried to return one and the process has been a nightmare. They told me they wouldn't refund me, so I had to haggle with them and finally got a measly $8 back and a coupon code that doesn't work. I've been emailing back and forth trying to get the coupon code to work and they are extremely unhelpful. This site is a scam, buy from Etsy instead.

Ordered 2 T-shirts and a hoodie a month and a half ago, still not arrived. Emailed their “customer service” and no response. It’s a scam.