CosycustumeReviews of cosycustume.com

I placed three orders with cosycostume. Orders 2 and 3 arrived in the way you would expect, with quality as described and in a very timely way. The 1st order didn’t ship until I notified the company 15 days after I placed the order (and after I had received #2 and #3). The customer service email I received told me to “be patient”. I asked for compensation because the order contained both Christmas and a birthday present and would be late for both, despite placing the order with plenty of time. They gave me a $5 credit and told me once more to “be patient”. The customer service response was completely tone deaf and I won’t be ordering again.

I ordered a Christmas shirt on 12/14/25 and it was advertised to be delivered by 12/18/25. I received it today, the 27th. I should have known better. I thought it was being shipped from California, but apparently not, had to go through customs. I like the design a lot, but the shirt is scratchy. The advertised delivery date was false advertising. If I’d known, I would never have ordered from this site.

Received both shirts I ordered but they are definitely printed on fake comfort colors shirts. The tags look like a bad photocopy and the shirts themselves do not have the same feel or quality as actual comfort colors.