CostumeParty.comReviews of costumeparty.com

I wish I would have read reviews! Ugh.. I paid express shipping and it has shipped even though I got confirmation from them that it had last week. DHL states they haven’t received it. I just emailed them but from the other reviews, sounds like I have been scammed. Now have to rush around to find my son a costume in 2 days! I’m totally disgusted! The phone number always says it’s busy and to use email. They need shut down!

I ordered two costumes and only received one. I tried for weeks to get someone to answer their phones OR respond to an email. Totally disgusted that there are companies out there that do this to other people. I have to go see if I can find a different costume for my 6 year old today as we are so close to Halloween. Not impressed

I’ve already filed a dispute with my credit card company over this terrible business. I paid extra to be able to track the shipping on my order, since I knew it was an international order. When messaging the company about the tracking I just received a run around about how I will receive the order in the “time window.” While I did receive the order about a week later, it is ABSOLUTLY NOT what I ordered. Looks nothing like it. I ordered a Men’s XL (for my husband who normally wears a LG) based on the size chart, thinking there would be some willgle room. The costume is SO small it looks like it should be a children’s costume. I’m a 5 foot 1 inch tall female and the pants are my length. Halloween and parties are this week, no time for an exchange. I messaged asking about a refund, stating now we had no time for an exchange. They responded “you can exchange the item.” Complete bull!

If I could give 0 I would. I ordered my nephews costume on Sept 18. It is Oct 17 and still no costume. I keep emailing and they keep giving me the run around. Totally unprofessional and a scam. Why didn’t I read reviews before I ordered from them? What was I thinking!? So mad!!!

What everyone on here is complaining about is absolutely true this is a shithole company located in China there has to be something to get rid of this false advertisement of a company I ordered a costume oct 1 didn't go thru till Oct 3 and now its Oct 30 and I still dont have my purchase these people are a shitshow

BEWARE DON'T ORDER FROM THIS COMPANY. I ORDERED A COSTUME FOR MY GRANDSON. IT HAS BEEN A MONTH AND STILL NOT HERE. I HAVE EMAILED THEM AND RECEIVED 4 EXCUSES. THE COMMENTS ON HERE OF GOOD SERVICE ARE SCAM FAKE CUSTOMERS. I HAVE DEMANDED INFORMATION. THEIR PHONE NUMBER GOES TO A FAKE SET UP. NO WAY OF CONTACTING THEM BY PHONE. THIS COMPANY IS FROM CHINA BUT PHONE NUMBER IS US. IT'S NOT GOING TO BE PRETTY IF I DON'T RECEIVE THIS COSTUME IN THE NEXT 4 DAYS AND THEY BREAK MY GRANDSONS HEART.

My son is absolutely guttered his costume that I ordered a month ago didn’t turn in time for his birthday party they promised it would be here in time they mucked me around then sent it on the day I needed it no happy DO NOT BUY from Them they are full of Excuses wish I had read these reviews before I brought it

This is the worst company I have ever bought something from!! I purchased a costume on September the 15th and paid for express shipping. I also emailed them to make sure that I would receive it in time (before the 5th of October). They assured me that it would arrive long before that. The item I purchased was in stock and it says that they ship within 24 hours. When I still haven't received a tracking link by Monday the 1st of October I contacted them through email again and asked where the costume was. They said it wasn't shipped yet but that I would receive a tracking link when they send it. I then replied saying no need to send it anymore I won't receive it by the deadline. I told them to cancel the order and refund my money. Then on the day I needed the costume they ship it, knowing that I won't receive it in time and that I canceled the order 4 days earlier. I emailed them again and saying that I refuse to receive it and want my money back. They just reply saying that they have now shipped it and I will receive it soon. THE ABSOLUTE WORST COSTUMER SERVICE I HAVE EVER ENCOUNTERED!!! This is fraud. Do not buy from them!