CostumeParty.comReviews of costumeparty.com

I would give a zero. I ordered my granddaughter an Santa's elf child costume in size 4-6, I received a costume that is size "12-14"! She has to have it by Friday and it is WEDNESDAY!!! Cant get anyone on phone or even how to return this wrong costume and get a refund!!

If I had to give my honest review I would rate this company a zero. This company sent me the wrong item. Which I would have had in time for my daughter's event. I called the number listed on the website, you never can get through. They don't have a working number which is the first sign not to order from this company.Which if I would have known this prior I would have never placed an order with them. Anybody that sells anything should have a working contact number so you can talk to someone on the phone. I have no idea if I'm going to get my correct item in time. All I was told was I'll get an email when the package is sent. I've sent multiple emails asking for someone to call me and all it has done is delay the correct item from being sent. I will never order from this company again and I highly recommend going elsewhere.

I ordered a mask in early October with promises of it arriving by Halloween. We received the mask on 11/8. After many emails with customer service, they refused to issue a refund, even though the delivery time exceeded their 30 day guarantee (which is in fine print) NOW, they want me to return the item on my own to HONG KONG and pay a 15% restocking fee- after which they will only issue store credit. DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!!

I TOO RECIEVED A PACKAGE FROM THIS PLACE WHICH I NEVER HEARD OF OR ORDERED ANYTHING FROM. BUT THEY COULDNT TELL ME HOW THESE ITEMS WERE PAID FOR!!! THIRD PARTY FROM WALMART START SENDING YOU RANDOM PACKAGES JUST TO GET SOME REVIEWS. PATHETIC!!!

Today i got a package delivered from CostumeParty.com- and a return label, but i never heard of them and I NEVER ORDERED FROM THEM! how did they get my info? So far I don't see any charges on my CC... I am going to call my banks etc., and alert them just in case. This has me very unsettled. Anyone else? frane 413 at hot mail (no spaces between anywords)

Out of the blue I received a package from this co. I have never ordered from them. And there is no receipt. Now I am going through my credit cards to make sure I haven't been scammed for something I didn't order.

Awful experience with this company. Ordered a child’s costume in early October and was promised it would arrive by Halloween. It didn’t. When it did arrive, the pull-over mask did not even have any cutouts for the eyes - basically it was a nylon head sock. The lady we dealt with would not process a money back return due to the costume having been ‘opened’ (hello??). All we were offered was a store credit. Repeat business is NOT part of their business model I guess. USE THIS COMPANY AT YOUR OWN PERIL!!!

I ordered for my son for Halloween. My order was placed on Oct. 12 and it was supposed to arrive within 14 days. It didn't arrive until November 5! I ended up ordering the same from another vendor and paying for 2-day delivery. Thank goodness for that. When I finally received the product from Costume Party, I wanted to return it. They said I had to mail it back to Hong Kong. Prior to making the purchase, I checked their website, which indicated that returns can be sent to a location in the U.S. They would not live up to what was said on the website. They are requiring that I mail it back to Hong Kong, which is costly. So, I ended up paying for express shipping by another vendor because they did not send it to me on time and now have to pay international costs to send it back to Hong Kong. Don't do business with this company.