Nia C.
I am beyond impressed!
I am beyond impressed! I went out on a limb and bought my husband a pair of Costas a few years ago because he wanted them SO bad. I figured it was a terrible idea and he’d lose them before long. Surprisingly he held on to them for 3 years and failed to put the ear piece strap on them one day. He and my sons were rough housing and they fell off his head and got stepped on. It shattered one lens. I went online to look at replacing the lens and opened a claim. They were out of warranty and they offered me a replacement pair for half the price. I was okay with that. I accepted the offer but didn’t hear anything back for a couple weeks, so I emailed them. Come to find out that model was no longer available and they offered us a brand new free pair!! ($300 promo) I was floored and my husband was ecstatic! Great job and awesome customer service Costa!
Response from Costa SunglassesMay 13, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!




