Costa SunglassesReviews of costadelmar.com

I found the shopping experience very easy especially being able to compare different glasses at the same time. One of the tools I wanted to use and I thought it would have been very helpful trying to pick out a pair of glasses was the Virtual View where you use an image of your face. Unfortunately I was unable and Unwilling to use this feature because of the privacy issues. I feel if you are already paying a company for their product then they should Not use your image, likeness, biometrics Ect. In order to profit off your data. Having Not been able to use the virtual View I feel I may have selected to try a New Style of sunglasses I haven't bought. Instead I settled with a pair I have previously owned. Another changed I would recommend making is having an Icon in the menu window like Apperal, Eyewear, Sunglasses for just Lenses making it Easier to find Replacement Lenses without having to make a profile and signing in. Overall my experience was good

After purchasing thru customer service I thought the retainer was included and he didn’t ask.

The warranty process is a little difficult. I sent three glasses got one back bought a pair but the other two I have no idea where they’re at.

to return product is very hard the web does not work half the time and the order number is hard to find on the labels and hard to see

Trust me you will NEVER get your costas repaired. I've tried several times over 5 years. They're not interesting in repairing. After 20 years with Costa I'm now looking for a more cust. friendly brand. Disappointing cause I really love my Costas.

Absolutely love everything about my Santiago except that the glass lenses are much more fragile than I expected. I turned abruptly the other day, my Costas slipped off and hit a tile floor and the lense shattered! Again, everything about the Santiagos is great, comfortable, great lense clarity and glare resistance, just not as durable lense as I expected.