Costa SunglassesReviews of costadelmar.com

We have been loyal Costa customers for years. Since we enjoy fishing, I’ve always considered Costa sunglasses the perfect gift for my husband. Every time a new model is released, I purchase it as soon as I can from your stores. However, we haven’t had good luck with the last two pairs, neither my husband’s nor mine. The arms of the sunglasses loosen very quickly, and the lenses got scratched. I requested warranty service, as both pairs are less than three months old and I had planned to send them in for repair. To my surprise, the response from the warranty service stated that neither pair is covered. I find this very hard to believe, how can sunglasses that are under three months old not be covered by warranty? Although I no longer have the receipt, the purchases can clearly be traced through my credit card. In the past, I have successfully submitted sunglasses for repair without issues. Loyal customers should be valued, not discouraged. I hope this matter can be reconsidered.

Bought a nice pair of polarized prescription sunglasses only for them to come with TWO DIFFERENT COLORED lenses in them. You expect quality from high end sunglasses, but never thought that they would be incompetent and putting two different colored lenses in them. If you’re looking for two different colored lenses and paying $300+ for them - then this brand is for you.

Very disappointed!! I turned in a claim because my husband's glasses just broke in this hands while he was trying to put them on. Frame broke completely causing lense to fall out. After sending them the pictures and receipt they required, they come back and said it was not covered. I tried to respond to the email several times and it keeps getting kicked back. We have had several pairs each and will definitely be looking into another brand for sure.

Worst customer service I have ever received. They advertise sunglasses and what case they come with but sent the incorrect one then proceeded to tell me that “I need to learn what a mistake is.” Then the customer service rep told me that I was lying about an Amazon policy that I told him about comparing customer service. He was so rude that I decided to return the item. Costa will never receive another penny of my money. Thank god calls are recorded.

I have always had costa glasses but will never again. I broke down and bought a pair of King tides which I paid $350 for and they were terrible. The frame broke and the nose piece completely fell off. I tried to Warranty them but was told that it was normal wear and tear. I had them less than a year. Buy Maui Jim, they are better glasses and will ALWAYS honor there warranty.

Costa dose’t honor their warranty. After spending $260.00 on a pair of sun glasses the rubber came of the frame after a year and a half. Costa said that was to covered by Warranty. The glasses a very good the Company is not.

Warranty is Useless Barely bumped my head on my wife's car and the frames broke. Lenses were fine, and I was still within the two-year warranty-but Costa wouldn't cover it. If that's not protected, the warranty means nothing. Basically tells me their $550 glasses are suppose to brake easily!!! Would not recommend to anyone!

It really sucks because I’m a charter captain and have owned 6-7 pairs of costa glasses. Well no more. It never fails a few months after purchasing them the rubber on the side starts to pop off. Bought some with the least amount of rubber and the nose section has supports you can adjust. Well the rubber falls off and now you’re stuck with metal sticking into your skin. Send it off to the warranty department and it’s not something the cover. Looks like I’ll go with smith glasses now. Better quality better lenses and better customer support. Hope this helps with individuals looking into buying glasses.