Costa SunglassesReviews of costadelmar.com

Ordered a pair of prescription sunglasses from their website. Lens had a chip in it and some damage on the frame - lens was likely chipped inserting into frame during manufacturing. Opened a service request on the day they arrived. Service request immediately closed telling me to go to the dealer. I bought them from their website!?

Costa ne m'avez jamais déçu. J'attend toujours que ma commande soit envoyé. Le paiement lui est parti et est arrivé en temps et en heure. Après ma 5eme paire de lunettes chez eux, j'abandonne et n'y retournerais plus.

Horrible experience ! Sunglasses stay in my truck blacked out tint , put them on one day and the frame fell apart . Tried to warranty them they refused to warranty saying its not a defect . The frames always break very cheap product do not waste your money buy Oakley or something obviously better Quality. And I did call and had it looked into still refused to warranty the defective glasses . The sun dried out the frames and they fell apart , that's cheap product .

Costa no longer stands behind there products and does not honor the lifetime warranty like they have in the past. I have been a loyal Costa Del Mar customer for well over a decade, I have well over 10 pair. My favorite frames are the Tuna Alley's l. I've had several issues with the rubber pieces coming off and have sent these in for repair in the past. This issue has occurred on multiple pair of sunglasses so it's clearly related to defective material or workmanship. The glasses I purchased were purchased when they had the lifetime warranty. Apparently Costa changed the warranty and repair process in 2022 and only provide a 2 year warranty. Costa no longer stand behind their products and will not honor the lifetime warranty. I recently bought another pair of Costa Tuna Alley's so I could send my other 2 pair in for repair but Costa will not repair these even though they have in the past. All Costa want's to do is give a 50% off coupon instead of repairing the glasses. Again, I have numerous pair for different activities, driving, fishing, and I'm not giving to give them even more of my money when they no longer stand behind there products. I was the biggest Costa fan until they stopped standing behind there products. I will be returning the glasses I most recently purchased.

Costa warranty is a joke, frame broke, claim denied, same offer to buy a pair at a discount, never another pair. Please just review their “auto reply” on any of their negative reviews, blah, blah but no substance or any consideration for the customers. Don’t buy this product you will regret it!

The soft rubber padding surrounding the nose piece fell apart and disintegrated. They denied my warranty claim because they said it was normal and not a defect. The glasses are completely unwearable. Their warranty is a joke and they don't stand behind their products. Do yourself a favor and buy Smith or Maui Jim instead.

I have a pair of Fantail Polarized glass lens that were not cheap, I purchased on July 7th 2023, broke the right-side arm on July 10th 2025. Submitted a claim or the ability to purchase a new arm, both were denied. They still make the Fantail I do not see why I cannot purchase a new arm. I did get an offer to purchase a new pair for $150.00. I have owned 4 various pairs of Costas and love them, but all have had issues. I believe I am done with Costa sunglasses.

Your Service Request 11024992 $100.00? No thanks. You just lost a customer that would have bought from your company for the rest of my life. This is my second pair of glasses that I have purchased from your company, and I am very disappointed in your decision. I will make sure that I spread the word on how you back up your product. I will be taking to social media and include below what is on your website. My frames had a manufacturing defect and you are offering me $100.00 off my next pair. Thanks, but no thanks! Please explain this to me. Costa Del Mar offers a limited warranty on their eyewear, which includes: Manufacturing Defects: For sunglasses purchased on or after November 3, 2022, Costa Del Mar will repair or replace them at no cost if they have a manufacturing defect within two years from the date of purchase.