CosplaySpaReviews of cosplayspa.com

My first order, the tracking link was broken and didn’t load. Then I received emails with status updates that showed my package was on route after a few weeks. Then I received a final email update saying item delivered, but was not. I waited a few days as I thought maybe it was just delayed but was beginning to worry as the items were for a birthday present and still nothing for another week. I reached out to the company and was refunded. Great customer service, very quick response and understanding of the situation. I don’t like the distributor, but the actual company was great! I would definitely order from again! Thank You!

I needed this order to be cancelled/ returned and no one helped me. Edit: that response seemed very nice even though no one replied my multiple emails about where to send the return. Unfortunate.

Well made product!

It was very good

I recently purchased a costume from a local store but unfortunately the stitching gave way. The store themselves didn't have a replacement so I ordered online. I am so glad I did as the costume came just in time. The delivery is really fast and I got exactly what I was looking for. Will definitely use them again in the future.

My partner and I were planning to attend a convention near us and we wanted some costumes we can dress up in. We ordered some costumes from them and they arrived surprisingly early. But I had a problem with my costume as it was the wrong size and could not fit into it. Their customer service is excellent as they had fixed my issue right away. They found the right size for me and had it replaced which arrived just in time for the convention. Just when I thought my convention experience was ruined, they still saved the day.

My daughter wanted to dress up as Batgirl for a party so we decided to try CosplaySpa. I am glad we did as the costume was just perfect. You could see the costume was done really well especially in the stitching. It's really high quality. I am glad I went with them. My daughter is really happy too with the costume.

They're great! The costumes I got were really high quality I was surprised. What was great is that the costumes arrived early and in time for a costume party we were attending. I am very happy with my purchase.