Mark Z.
Very happy
Very happy. Order packed well and received as expected. Quality is good

Everything Cosplay, Halloween Costumes, Anime Wigs, Fantasy Apparel, Costume Props, Famous Action Figurines and Dolls, Gamer Gear, and more!
CosplaySpa (cosplayspa.com) has 16 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Costume & Wedding · Atlanta, Georgia
Excellent

Costume & Wedding · Show Low, Arizona
Excellent

Costume & Wedding · San Carlos, California
Excellent

Costume & Wedding · San Jose, California
Excellent
Showing 9 reviews with 5 stars · Clear filters
Mark Z.
Very happy. Order packed well and received as expected. Quality is good
Aria R.
It was everything it was supposed to be and my granddaughter was very happy.
Pete S.
My first order, the tracking link was broken and didn’t load. Then I received emails with status updates that showed my package was on route after a few weeks. Then I received a final email update saying item delivered, but was not. I waited a few days as I thought maybe it was just delayed but was beginning to worry as the items were for a birthday present and still nothing for another week. I reached out to the company and was refunded. Great customer service, very quick response and understanding of the situation. I don’t like the distributor, but the actual company was great! I would definitely order from again! Thank You!
Response from CosplaySpaSep 2, 2024
Dear Pete, Thank you for sharing your experience. Our IT guy has been wrestling with the tracking system but I think he's finally got it working properly for future orders We're glad our customer service team was able to assist you promptly and to your satisfaction. Your kind words mean a lot to us, and we look forward to serving you again in the future. Thank you for choosing CosplaySpa! Best regards, Crystal Customer Support Team, CosplaySpa
Maxwell W.
Well made product!
Response from CosplaySpaSep 2, 2024
Dear Maxwell, Thank you so much for your wonderful review! We're delighted to hear that you are pleased with the quality of our product. We look forward to serving you again soon! Best regards, Crystal Customer Support Team, CosplaySpa
Juli J.
It was very good
Nicole A.
I recently purchased a costume from a local store but unfortunately the stitching gave way. The store themselves didn't have a replacement so I ordered online. I am so glad I did as the costume came just in time. The delivery is really fast and I got exactly what I was looking for. Will definitely use them again in the future.
Response from CosplaySpaSep 2, 2024
Dear Nicole, Thank you for your fantastic review! We’re thrilled to hear that we could provide a quick solution and that you enjoyed your costume. We look forward to serving you again in the future. Best regards, Crystal Customer Support Team, CosplaySpa
Bblythe B.
My partner and I were planning to attend a convention near us and we wanted some costumes we can dress up in. We ordered some costumes from them and they arrived surprisingly early. But I had a problem with my costume as it was the wrong size and could not fit into it. Their customer service is excellent as they had fixed my issue right away. They found the right size for me and had it replaced which arrived just in time for the convention. Just when I thought my convention experience was ruined, they still saved the day.
Fanny W.
My daughter wanted to dress up as Batgirl for a party so we decided to try CosplaySpa. I am glad we did as the costume was just perfect. You could see the costume was done really well especially in the stitching. It's really high quality. I am glad I went with them. My daughter is really happy too with the costume.