I have never encountered such a deceitful business as Cosmody. I attempted to cancel an order but was told it had already been shipped. The website was set up to charge in my local currency, yet I was charged in US dollars, effectively double the expected price. Eight days after being told the order was shipped, I received a notification that delivery had been arranged and the package was awaiting pickup. Overall, the experience felt like being ripped off and scammed.
SL
Stephanie L.
This is not the real website
This is not the real website. Just got ripped off and no response to try to return my gifts
GL
Ginny L.
BEWARE… do not order from this company
Ordered this in November for my granddaughter’s Christmas present still not here. Shipping update just says “on its way”. What a joke.. I bet they’re laughing all the way to the bank. What a scam.
AF
Andrea F.
I paid $80.00 for 2 of the lumniboards…
I paid $80.00 for 2 of the lumniboards and received them today and they are complete garbage! the screens are cheap and all scratched and cheap markers and no instructions ! i should have definitely researched this company before i wasted my money ! Cosmody is a complete scam and should be put out of business!!!
SW
SW
Cheap Garbage Waste of Money!
Ordered a month ago and finally just received! I purchased after seeing the glowing reviews on Today Show as they highlighted this gift as one of the best for the holidays. I got ripped off and can’t believe I paid the price I did for cheap plastic garbage. Shame on the Today Show for marketing this as a great must by gift.
SM
susan M.
Awful experience
Awful experience. The same as other reviews being left. Ordered 11/17, and still not received product after almost 30 days. Product was retuned back to China, with no notice it couldn’t be delivered for an unknown reason. I had to contact them. Requested refund. They ignored request multiple times and reshipped original package. I have no hope it will arrive in time for Christmas. And from other reviews, will be a decent toy for my granddaughter.
AM
Ayla M.
SCAM!
What a scam! I ordered 3 LumiBoards on 11/24 and I still have not received them. I received a "shipping notice" on 11/26. When I tried to track the order, it told me 1) the order was not found and 2) the tracking sent me to a website that gave MINIMAL shipping info.
I emailed them and they made a new shipping label - which makes no sense, it had already shipped - but when I tried to track the new number, it also gave me no info on my package's whereabouts.
I emailed them again on 12/8 as I still could not get any info on my order's ETA. It didn't show a ship from country, nor did it have any movement on the package since 11/26. They gave me the runaround - "high influx of orders", "it's on the way", etc., completely dodging my questions.
On 12/10, I sent them another email stating that I still couldn't see any movement or updates on the tracking info they gave me. Same BS, they told me to keep checking the tracking number every couple of days. It has now been 3 weeks since I placed the order, and I have no idea when it will arrive.
Today, I googled reviews for Cosmody, and I was so grateful (but also disgusted) when I found this website to see how many of you are experiencing the same situation.
I called my bank and have disputed the charge.
TF
Tonia F.
I purchased 6 of these via cosmody…
I purchased 6 of these via cosmody website on 11-22-25. I still have not received my $195 order. Shipped from Hong Kong and took a week to process order finally showed shipping in us yesterday. I have made several contacts to cancel my order. Do not order through this site