joe B.
The customer service has been really…
The customer service has been really good so far. Melissa was very nice, and did not speak broken English which was huge for me. Very appreciated.
Cosmeticrx is listed under Pharmacy & Medicine.
Cosmeticrx (cosmeticrx.com) has 762 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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joe B.
The customer service has been really good so far. Melissa was very nice, and did not speak broken English which was huge for me. Very appreciated.
RRR
Prompt Service with a direct follow up call next day to confirm with a quick consultation. Looking forward to receiving care and treatment by CosmeticRx.
Lawrence
To start, my overall experience was VERY GOOD. There were ups and downs, miscommunications, an incorrect charge, and some website glitches. HOWEVER, all of my communications were responded to in a professional manner, and the people I spoke or texted with through the patient portal followed up to make sure things promised had happened. It may have taken a little while for them to get back to me, but never more than 24 - 36 hours. The product came from a pharmacy that I know and trust, and has a stellar reputation. I believe that this company is going through some growing pains, but if you are willing to be patient and not get upset over small details going a bit astray (and then fixed), I think you will end up with a company that will be great to work with throughout your journey.
Shawn R.
The first order had a couple glitches, but not because of the staff. The staff reached back to me very quickly and got it all taken care of. They were very friendly and very courteous. I love the Tirzepatide and it’s working wonderfully.
Jewell A.
The processing was easy, customer service was amazing and everything was delivered fast!
Melissa
Tried redeeming a Groupon. Staff was helpful & polite while navigating through the process. Consultation was easy and was put on a higher dose since I was already on 2.5mg. Thanks for your help in my weight loss journey
Tiria P.
I had a pleasure speaking to Melissa this morning. She provided great customer service. She was able to get my question resolved swiftly. Will definitely recommend cosmeticrx to family and friends.
Lexi
I have been a customer with Cosmeticrx for over 5 years without any issues. Yes, they're slow to respond to emails. But, when they do, you receive a notification via email. You can call them and speak with a live person. May have to wait a bit, but you will speak to a live person. Keep on top of your Rx and order and be the boss of your own health. They have authentic products, genuine medical staff and affordable pricing. I order Latisse and Semaglutide from them without any issues for a long time.