CosmaloryReviews of cosmalory.com

I have ordered for 1 1/2 yrs with this company all was good till my last order.Ordered on Dec 21,2022. First excuse was new pics had to be made up. 2nd excuses was to many out with covid. 3rd excuse was on christmas holiday.so finally got it shipped this was all on the 20th of jan.the package i got was in shipping since jan 7th ended up being someone elses package not my pics..Still contacting them and then theey want me to take sticker of from the post office which does not come off.......so now i am out $71.95and they dont care will not order from them again just whatch because they have 2 or 3 other web sites

I like them all so far that I ordered, besides 1 did not have 3 of the colors, numbers. I had to improvise from other kits, I had to use orange instead of yellow, the 1 dark blue I didn't have any, and a yellow/green color I needed I didn't have enough. That was very disappointing because I was making this unicorn for my grand daughter.

I have placed 2 orders of NFL Dimond art and got both in 2 weeks .Now I need to place a third one but can't find them on ur site what happened to them.

I have had many diamond paintings from cosmology, all have been excellent quality and beautiful to complete. Recently I ordered two more and delivery was super fast, got them within five days. Was very pleased. Highly recommended this site to all those diamond crafters. AA++

Product came in a timely matter. I enjoy doing diamond painting

Customer service is awful! If you have a problem with an order and email them, they end up blocking you when they know it is their error. Yes, it’s China and I should have known better….what a joke!!!

There was a question that I had and it was answered pretty quickly and with that my order was shipped the next day. I think some of us forget that the company is across the world and they are going thru the same as we are with Covid, we need to be patient and understanding and if we do this, things will will make things alittle easier!

I made a purchase of 2 canvas' and had to cancel one. I emailed the company and they got back to me the next day with the ok to cancel one picture. In the next 2 weeks I received my one picture that I wanted to keep and they refunded my purchase price of the one I cancelled. I will purchase more. Just wish the company was in USA.