CosmaloryReviews of cosmalory.com

Requested replacement drills after spilling and losing so many of the one color. Drills were received at no charge. Thank you!

Little delivery notice issue and was resolved quickly.

Thought that my package was lost, i sent a message to the support team, and they responded quickly. Satisfied buyer here 😊

I had not received my purchase as quickly as I thought. Made an inquiry with an immediate response. Funny thing is the day I inquired where my order was, I received it. BLESSED BE💜

Ordered around the 5th January was told my order would be shipped by the 20th January. It still had not been shipped by that date. I contacted them they said they were on holiday For 12 days. My package arrived yesterday. Not impressed with the way they do business.

I ordered 3 diamond paintings on the 7 Feb 2023 and am still waiting for them to be shipped. I have emailed them and was told they need a couple more days before shipping. 3 weeks later, and 2 emails sent to them with no response. UPDATE: After posting the above I received an email from them advising one of my orders was no longer available and was able to change it. I finally received my order 5 weeks after placing order. If the customer service wasn't so bad, I would have given a better rating experience.

Shipping was quick. Everything received was in good condition except the roller which is missing one black part to be able to hook up to handle. I am vert satisfied with my order

Shipping took longer than expected, so I inquired. They explained that some were in stock, but some weren’t. They offered to ship the ones that were in stock now and refund the rest. I agreed to that. They shipped the in stock paintings and I emailed them to ask for the refund of the rest. They refunded immediately. Great customer service. Email responses were not immediate due to time change. Happy with my purchase and will purchase again.