CosaraCosara is a US-based company that designs and sells adult intimate products — primarily male masturbators, women's vibrators, and prostate massagers — built from body-safe silicone, tested before shipping, and packaged discreetly. We operate out of Sheridan, Wyoming, and ship to customers in the US and internationally.The intimate-products category has been over-marketed for decades. We try to do the opposite: describe what our products actually do in plain language, build them well enough that they don't need to be oversold, and stand behind them when something doesn't go right.Our customer service is run by real people — no chatbots, no outsourced helpdesk. We read what you write and respond personally, usually within one business day.
Cosara (cosara.com) has 173 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Robert L.
The goods time delivery is terrible.
Response from CosaraAug 10, 2026
Hello Robert! Thank you for bringing this to our attention, we seek to work with reputable courier service providers when it comes to our product delivery . We have noticed a few cases where the courier may take longer than expected, which is causing the delays you are experiencing. This feedback will be forwarded to our service providers. Thank you for shopping with Cosara.
Alphonse M.
Ordered the Sloppy BJ, which has been a fun toy. But the drawback has been the size. It takes a lot of lube to get myself in there. Bottom line, it’s just too tight. But it still gets me off and so the 5 stars remain! :-) I am long enough that my head can make it out the other end of the toy when I get most excited. The vibration feels amazing but marketing it as a BJ is totally false. But it still gets me off so the 5 stars remain! :-) Is there another recommendation for a slightly larger toy? One that I would more easily fit into? One that provides suction?
Bladerunner
The response time to my concerns about a product were given quickly and professionally and informative to my questions. The product was different from the ad and they addressed that issue and promptly gave me a refund directly to my PayPal account. The product is still very good and is very enjoyable just to be clear. I will definitely be purchasing products from this company in the future.
Brian B.
Customer support was very helpful with an issue I was having with a product. A full refund was issued and I didn’t have to send the defective product back. Can’t be happier
J.D.
Package was never received.
Response from CosaraAug 3, 2026
Hello J.D! Sorry to hear, you had this experience. Our competent customer service team ensured everything was okay on our end when it comes to the dispatch of the product. We believe you will get the assistance you need when you get a follow-up response from the courier customer care, since they have no reason to return it to us, as they told you they did. We look forward to your positive review when you receive your Cosara product. Thank you for shopping with us!
Jopely
Bought the so tight masturbator and absolutely love the dam thing the best way to edge when my lady friend says no battery life is long and out last me 🌊🤩 Delivery was fast for mail order worth every penny that I paid no regret!!!
Ke
unit will not start. fully charged.
Response from CosaraAug 1, 2026
Hello Ke! We have acknowledged your complaint. Thank you for sharing your email and reference number, I believe you can confirm our customer service team is in touch with you by email to resolve your complaint. We look forward to applying all our policies that apply to your incident to ensure you have a smooth shopping experience. Thank you for your continuous cooperation in this process.
Bryan L.
Im a 65 yr old male. I bought the cosara Flesh. It keeps me very satisfied. I use it every other day( If I can hold off. I have some of the most intense orgasms Ive ever had. You need to experiment with it and there are many ways to use it and different setting configurations. I love it. It’s relaxing and enjoyable but hard to get off just on its own . When you start experimenting with different setting configurations and stroking or holding it in certain spots or spinning it while it sucking,you can imitate oral with it EXPERIMENT!!!!
