todd T.
Absolutely Amazing !!!!!
Absolutely Amazing !!!!!

Cosara is a US-based company that designs and sells adult intimate products — primarily male masturbators, women's vibrators, and prostate massagers — built from body-safe silicone, tested before shipping, and packaged discreetly. We operate out of Sheridan, Wyoming, and ship to customers in the US and internationally.The intimate-products category has been over-marketed for decades. We try to do the opposite: describe what our products actually do in plain language, build them well enough that they don't need to be oversold, and stand behind them when something doesn't go right.Our customer service is run by real people — no chatbots, no outsourced helpdesk. We read what you write and respond personally, usually within one business day.
Cosara (cosara.com) has 173 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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todd T.
Absolutely Amazing !!!!!
john T.
The product is too small for me to put my penis into additionally, the AI unit I bought is not returnable and although I’ve never used it, I can’t return it
Response from CosaraJul 3, 2026
Hello John! Sorry for your product experience. We have a wide range of products for each kind of individual customer, our team would be glad to refer you to our wide array of products at Cosara that would be a better fit. In case of any other issue on our Return policies, kindly contact the team through [email protected]
BA
Good product but took a very long time to ship and arrive
Jason
Product is not as good as I had hoped.
J S.
Terrible product
Response from CosaraJul 3, 2026
Hello J Shaw! We would like to have additional information on your experience, Please reach out to our Customer Service team at [email protected], so that we can address your purchase issue promptly
John B.
Firestorm AI was a total waste of money. Inconvenient to use, not easy to clean and really not that pleasureable. Don't buy it. It really isn't a very good experience.
Response from CosaraJul 1, 2026
Hello John! Sorry for having that experience, kindly contact our customer service team at [email protected] . So that we can take advantage of any of our poicies that apply to your condition
Matt H.
Cosara is a scam and a joke. You should know that up front before you ever send them your money. They are a Chinese drop-shipper. Do you know what that is? They don't actually have stock in the products that they sell. They don't have inventory. They cannot replace something defective from their inventory. When you order a product, they place an order to their drop-shipper in China. Or it could be a massive warehouse in the U.S., but I doubt it, based on lengthy shipping times. Cosara gets the difference in money between what you paid, and what they paid for the product. Most likely 50% to 80% of what you paid. That's why - it takes so long to receive your purchase. and, if you're not satisfied, they cannot replace your product in less than 10 days. Oh, yes, they could instantly refund you - but they can't - because most of their customers are unhappy with their purchases. They would go bankrupt overnight. So, instead, they have a "returns policy" that is so frustrating, that you eventually give up on days and days of emails, trying to get a refund, and, in the end, if you're lucky, they will offer a partial refund that amounts to only the profit they would have gained from your sale. They won't refund the price that they actually paid for the product you received. That's why the refunds are those wonky dollar amounts. They bank on the fact that most people will just chalk it up to a bad purchase, and discard the product - not willing to go through the hassle of trying to get a refund. I have read hundreds of reviews of Cosara by disgruntled customers, and you can add my purchase to that, too. Next time - buy Amazon. If you get a crappy Chinese product that doesn't work well, at least you can return it.
Response from CosaraJun 30, 2026
Hello Matt Hall! 1. You are not a Cosara employee or part of the team, so you are not in any position to describe or impose a business model you are not in any way aware of, 2. The claims of 'hundreds' of negative reviews are obviously false, and you as well as everyone else can see all our reviews here that we have addressed. 3. If you have a problem with a purchase you made, kindly share your details, and we will address it. All the other claims and allegations are unnecessary and helpful to no one. We look forward to solve your particular purchase issue, good day
Blake S.
I was skeptical about Turbo BJ, but it is mind blowing. I only last a few minutes before a toe curling experience.