CosaraReviews of cosara.com

Product was purchased on February 23rd and received on March 5th. To receive a refund the item must be returned in 14 days this is almost impossible with the shipping method.

Scam - do not ever deal with Cosara. Only a shopfront selling really poor quality merchandise. Online customer service appears to be driven by AI bot.

The item seemed to charge. Blinked constantly. When attempting to use would not turn on. Or if it did for a moment. It was charged correctly. Just cheap junk. Unfortunately cost me $100!!! DO NOT BUY FROM THIS COMPANY!!

This unit is VERY slow. Unless you perform like a SLOTH, you will never reach the finish line with this thing. If you want to finish on Thursday, you need to start on Monday. Absolute waste of money. Not even going to bring up that it is loud and will notify everyone within 100 feet that you are trying to enjoy some alone time. Seriously not worth the money. Their customer service is terrible. They will tell you it is performing as intended and offer you a 25% discount in "good faith", and keep the other $75.

purchase the dark angel vibrator, it broke within three months... I had purchased the warranty, I've now been waiting almost a month, no replacement in sight and all I get from their Customer service team is that they're waiting for their fulfillment team to reply... they suck... I send them messages every week, they have nice stuff, but doesn't last apparently.

The flashlight has good vacuum and that's it. You get a slight tingle very week.

The Flesh product, doesn't do any thing but a vibration, ymthe so called it does sucking mode, just hear a clicking sound when turned on that mode. Long story short it just has a little vibration to it nothing else.

Received the product, which wouldn't take a charge after 15 minutes of charging - defective. Contacted support - they asked me to troubleshoot, ok. One of the three suggestions was to use a different charging cable. The unit they shipped had a proprietary charging cable - one wouldn't have a spare unless you bought multiple products from them. After I answered their troubleshooting steps, customer support did not respond to me for 10 days. Their phone number is disconnected (Try for yourself 1-307-533-5170). I sent another email stating that if I didn't hear from them I'd be contacting my credit card company to dispute the charge. They replied quickly with their returns policy (google it...Trustpilot doesn't allow URL's) which states that the product must be in the original packaging, within 14 days of receiving the item and subject to a $14.99 restocking fee. Shipping back to them is on you as well. Oh wait, there's more! From their returns policy webpage: "The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item." So you'll have to buy it again - they won't just ship you a replacement, which means you get to pay for shipping BOTH ways. So, if you want to return a defective item, you pay for shipping to you for the new product, pay for shipping back to them for the defective product, pay a $14.99 'restocking' fee, then pay for shipping back to you on the re-purchase. On an $85 product you'll spend more in shipping than the product, which is probably worth $9 made in China. Update: they offered a 25% refund to avoid paying for shipping again and again. If you're thinking about buying anything from costar.com, I'd think twice if I were you!