Cornerstone Mantels & FireReviews of cornerstonemantels.com

I only received the rocks that were ordered but I was charged for ignitors and the fire pit covers they were never received and no one is returning emails or phone calls.

I ordered white starfire glass for our fireplace. Was anxious to get it in. Picked it up and opened it and it is reflective glass. Uggh. not what I ordered. Now I have hassle of trying to get it changed out. Also won't have it for all the people coming over for Easter, which was our goal. Very disappointed.

I waited 2 days just to get an email saying the item was out of stock and on back order for a few months, the item showed as in stock and buyable and allowed me to check out with it. Very poor and shady business practice.

Still haven't received my order- 13459-, and no one from customer service returns calls or emails. I just want a shipping update. I'm sure their product will be of the same quality if I ever receive it. I'm in retail, so not asking for much.

Why do I get this review us email before the .. We have shipped your purchase.. im waiting on my stuff ...day 12

Terrible customer service...never answer phone or return messages!!!!

You are asking for our review and we can yet to receive the product. I am concerned because our credit card has been billed for the product !! I have called and left a message, but no response yet!!!