Cornerstone Mantels & FireReviews of cornerstonemantels.com

I ordered two fireplaces and needed one of them within 2 weeks. I was informed by a customer service representative that receiving it within 2 weeks would be impossible due to personnel issues at the manufacturer, so he refunded me the cost of the one fireplace so that I could purchase it elsewhere. I thought it was great that he was willing to give me my money back without hesitation. I kept the order for the second fireplace because I didn't need it as quickly, and it was delivered without problem. The customer service representative kept in touch with me the entire time.

Wide selection of outside fire pits. Better prices than all the other sites I look at.

Full range of colors for fire glass and best prices. Ours was back ordered for a long time but I am guessing that it would have been no matter where we would have gotten it from. Friendly service on the phone and lots of apologies for the delay. I would use them again and recommend them to friends.

Beautiful piece of furniture and not that difficult to put together. I did it myself in one afternoon. The only downside if the media space directly above the Fire box, with the pull down window/door, is not very high. I have an older DVD player that is too high to fit. I was due for an updated one anyway. I would recommend this product!!!

When I finally got in touch (after about 50 phone calls) with Cornerstone, I had the best experience speaking with Spero. He is knowledgeable and he very calmly answered all my questions and gave me all the advice I needed. Return of too much fire glass was not a problem. Now I'm just waiting for a refund.