Core Balance TrainingReviews of corebalancetraining.com

Response from Core Balance TrainingSep 26, 2025

Hi Mary, Thank you for sharing your feedback. We’re sorry you had a frustrating experience accessing your lessons and understand how disappointing it must have felt to be ready to practice and not be able to get in. To clarify, this is a 3-phase program organized into 12 modules. Lessons are released one per day so you can fully absorb and master each concept before moving on. All phases, modules, and lessons are listed in the sidebar, and a checkmark appears next to each completed lesson to help you track your progress. While the full program can be completed in about 12 weeks, everyone’s journey is different, and the membership-based format gives you the flexibility to move at a pace that works for you. Your access issue was caused by a failed payment. Once payment was received, your access was automatically restored by our system. Our goal is for students to build strength, confidence, and awareness so they can move forward independently. The program focuses on meaningful, consistent practice to form deep connections that support long-term improvements in daily life. This is typically a 3-month commitment if you engage daily. We appreciate your feedback and hope this helps clarify how the program is structured. Best regards, Austie with CBT

Response from Core Balance TrainingJun 20, 2025

Hi Timothy, Thank you for trying our program and taking the time to share your thoughts. We understand how busy life can get and how important flexibility is. Our program is membership-based and releases one new lesson each day to support your body’s natural process of adapting and retraining. You’re welcome to complete the lessons at your own pace and take your time with each one, as long as your membership remains active. If you decide to revisit the program and need help fitting the lessons into your schedule, please don’t hesitate to reach out. We’re here to support you! All the best, Austie with CBT

Response from Core Balance TrainingMar 31, 2025

Hi Lynn, Thank you for sharing your feedback. My name is Austie, and I am the Director of Operations at Core Balance Training. I wanted to address your concerns and clarify some important details regarding your account. Upon reviewing our records, I see that on February 7, you emailed us explaining that you had been ill and unable to participate in the training. Our student advocate responded promptly, expressing compassion for your situation and offering to cancel your upcoming renewal to avoid further charges. Unfortunately, we did not receive a response from you. Subsequently, we received another email from you expressing dissatisfaction with being charged while unable to participate. In response, our student advocate offered to credit you for one month free of charge to make up for the payment you made and the time you were unable to participate. We understand that interruptions can happen due to illness, travel, injury, or other life events, and our program is designed to accommodate such situations. As a membership-based service, we do require an active membership to access the program and the associated resources, such as live Q&A sessions with Dr. Ryan. However, if you're unable to participate, you can cancel payments and pause your training. When you're ready to resume, you can pick up where you left off. This information was shared with you in several emails to ensure clarity on how our program works. In our last email to you, we informed you that your membership was set to cancel on March 18th to avoid any further payments. We also mentioned that you could reach out to us whenever you’d like us to add the complimentary month to your account. Unfortunately, we did not receive a response until we saw this review, followed by a message in our inbox stating that you were unable to access the training. We are more than happy to honor our offer and provide you with the free month as promised, but we feel that this review does not accurately reflect the situation. We work hard to maintain transparency and provide excellent service to our members, and we regret that your experience did not meet your expectations. We value your membership and are always open to discussing how we can assist you moving forward. Best regards, Austie with CBT