CopyfaxesReviews of copyfaxes.com

CopyFaxes just made all the difference by smoothing over a glitch in shipping. We ordered an older but sturdy refurbished color laser printer, but they shipped a slightly different model by accident (both look the same actually, an easy mistake to make.) Rather than sending me through the hassle of re-packaging and shipping it back, they went ahead and without my asking, generously are letting us keep the first one AND shipping the other one to us as well. This is a good way to turn around a situation and develop a loyal customer, so i am impressed and appreciative. Our little nonprofit will put the gift to good use. Go team go!!

Had a great experience on the phone with these guys, wish the plotter I ordered was as great but in fact, we were promised starter inks, and two cartridges were empty. Less than one week later our T1100PS from HP came up with an error message to restart the printer, and call HP support. Mechanisms inside the machine are not attached properly and the plotter does not work at all. We discovered this last week and have called twice only to be told to wait for a call back from someone else. I also was talked into spending more money ($200.00) to have a factory rebuilt model instead of the refurbished model I selected online. I too did not receive any tracking info until days after the sale was made, shipping was extra, having the delivery guys carry in the huge plotter was extra, the machine did not ship that day as promised, and still waiting for a call back from someone who cares that we just spent $2200 on a machine that isnt working.

Ordered a multifunction printer from this site and thought I was saving about $25 bucks over everyone else. After I placed the order and they had billed my credit card, I received an email requesting that I contact them about the order. Upon doing so I was informed that the Canon I had ordered was not in stock, in fact they stated that no one in North America had the printer in stock. This was untrue and I requested a refund and successfully placed an order within an hour with another vendor. Long story short, they tried to sell me another, more expensive printer than what was advertised by them, and lied about stocks for other merchants in an attempt to keep me on their site. Most dishonest group I've run across in a long time, and will not recommend or use them for anything in the future. Buyer Beware.

I ordered an refurbished HP 4600 LaserJet. It was a great price at $169 and free shipping. I paid for the purchase on PayPal and waited for a confirmation. Unfortunately my email filter recognized it as a scam artist and tossed the confirmation in the spam folder. I should not call it a confirmation. They sent a message to say that I needed to call them to discuss the purchase. I called them about a week after the purchase to find out what was going on. I was told that they had emailed me (see spam folder) and called me several times. My phone records show no record of them calling (if they did call, they never left a voice message), although they may have called me and starting talking about a car warranty first as those where the only calls I did have from my phone log. Anyway, they said that they did not have the 4600 in stock, but they did have a 4600N for almost double the price, plus shipping. $159 dollar purchase was quickly reaching $300+. I politely told them to pound sand and refund my money. By the time on the refund, they had sat on my money for almost 1 weeks. A week later, they are still advertising the same printer at the same price with free shipping. Must be waiting for another sucker to "upgrade" to what they actually have in stock. I noticed on their website, they have several HP Color Lasers with the same style con. The base model is under $200 with free shipping. The same model with network support (4600n, 4650N, etc.) is roughly double the price with no free shipping (about $75). No a very moral or legitimate business.

Buying online can be scary but this is a great seller that actually over-delivers. We are very satisfied and would not hesitate to do business with this company again in the future.

Great price, quick delivery. Printer looks and works like new!

Love how quickly my order is processed, love that they remember my business and how friendly the staff is. Great quality of items, honest service.

Awesome people to work with -- printer is fabulous as well