CopsPlusReviews of copsplus.com

Got everything I ordered in about 2-3 weeks. Was happy with the product and would definitely order from them again.

Always good service, and if there’s any issue they always get back to you in a timely manner.

I placed two orders with CopsPlus for a leather duty belt and leather every thing else I need on the belt. All was made by Boston Leather. I found every item to be well made and of high quality. The shipping was free due to the purchase amount and the order was received within four to five days. I ran into one problem and that was the belt size was too small, even though I ordered my trouser waist size as instructed. Disappointing, but okay. When I called to discuss the problem and get them to send me the next size up is where they lose two stars in the rating. Customer service would not send the replacement belt until they received the returned belt. As this occurred a few days before Christmas I was certain I would not receive the replacement belt until mid January, so I was quite disappointed. In an attempt to shorten the delay of the use of my new equipment I placed a separate order for the belt alone (while still on the phone with customer service on my first call), that is when I found out that the next two sizes up were not available with CopsPlus, would not be available for 4 to 6 weeks, and of course I was now going to have to pay the S/H of $10 +. No other outlet I could find carried the brand, type and size of the belt I wanted so I had to suck it up and place the order and wait. I expect to wait another 10 days at this writing. CopsPlus was unwilling to pay the shipping on the new order and I felt they should have as the belt size was ordered per their instructions and it did not fit. They did nothing to try and satisfy my needs in this development and thus earn my future business. When I found out the return shipping of the original belt was going to cost me over $20 I decided to keep the belt in the event I could use it in the future. After reading another review where a customer returned a product and was charged a "re-stocking fee", I am glad that I didn't return the belt. I am able to use the belt in the mean time, albeit on the last notch. Edit, 25 January 2019; I have increased the “star” rating by another due to customer service stepping up and being very flexible in allowing me to return the original belt, even after wearing, and placing a replacement order for the next size belt even though they knew I would not be seeking a direct replacement. They prooved very responsive and flexible in the end.

Salesman was helpful and pleasant to work with while taking my order. Made order on Mon. and received it on Thur. Well done

I received my order before actual delivery date. I ordered a baton and baton holder from CopsPlus. Will have to return baton holder, baton too loose for holder. Shipping was fast and ordering was extremely easy. I will be doing business with again.

I recently ordered from CopsPlus and I will be ordering again. I have ordered several times with this company and they always do a great job. I only had a small problem with my order this time. When I went to the track your order, it didn't show that I had ordered. I called and they found that my order had shipped and should be here that day. It was here that afternoon. Great company!

I was skeptical at first, but once I was guaranteed my orders are handled professionally I felt at ease. The shipping is fast and the quality of the products are great. I will definitely be doing more business with CopsPlus.