Copper CRM Reviews | Read Customer Reviews of copper.com

Copper CRMReviews of copper.com

3.8330 reviews
Sales & Marketing

Copper CRM

About Copper CRM

Copper is the only client and project management tool that's a Recommended for Google Workspace app. Designed to work with Gmail, Google Calendar and Google Drive, Copper CRM helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Whether you’re an agency, consultant, or professional services firm, keeping track of clients, projects, and new business opportunities can get overwhelming fast. Copper makes managing client relationships easy, so you can focus on what you do best: delivering exceptional work. Copper tracks and automates emails and follow-ups —so nothing slips through the cracks. With simple, customizable pipelines and intuitive workflows, your team stays on top of every client interaction and new opportunity without the busywork.And because Copper is built for Google Workspace, it works seamlessly with the tools you already use every day—Gmail, Google Calendar, Google Drive, Google Sheets, and more. Emails and meetings sync automatically, files stay organized, and you can update client records right from your inbox. Copper’s reporting and insights help you make smarter business decisions. See which clients need attention, track revenue opportunities, and monitor team performance—all in just a few clicks. With data and custom dashboards, you’ll always have a clear picture of your business’s health, helping you plan ahead with confidence.Thousands of service-based businesses trust Copper to help them stay organized, efficient, and in sync—from the first conversation to long-term client success. Sign up for a 14-day free trial at copper.com, no credit card required.

Copper CRM (copper.com) has 330 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: copper.com
Website: copper.com
Category: Sales & Marketing
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 22% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Copper CRM reviews

330 approved reviews, newest moderated first

Lars B.
Aug 23, 2017
All I want from a CRM
Does what a good crm should because of the seamless integration with gmail. Easy to learn, Easy to use. All the functionality we need, no hassle.
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Pierce
Aug 23, 2017
A zendesk integration would make this 5 …
A zendesk integration would make this 5 stars
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Kris
Aug 23, 2017
Great tool but...
Great tool but.... Couple of little things that bug me, automated actions are very basic (rediculous in fact), projects are terrible and fields like website don't prefill even though we know the email address of the user. Web scraping of the user details happens too infrequently to be a useful feature. Contacts end up messy as ProsperWorks duplicates or puts them in random ProsperWorks groups instead of updating the contact. These things often make me consider moving to another platform. Great features are Gmail integration, email open notifications, Google Slides integration, web scraping of user details (when it happens).
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Peter
Aug 23, 2017
The best CRM particularly if you use multiple email addresses
The best CRM particularly if you use more than 1 email address!
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Eddie
Aug 23, 2017
Treat their customers like trash
Poor customer service . Webinars not attended or scheduled properly. Expensive and not worth it in the end.
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Rob M.
Aug 23, 2017
Just started with Properworks
Just started with Properworks, so still working our way through it. A couple of things we noticed which would be "nice": 1. Area codes to be displayed with 2 numbers, not 3 ie: (02) 2. In Companies and Contacts: to show A-Z rather than having to scroll or search as the current layout makes it hard to find duplicates to merge. 3. Being able to modify the view on the Home screen. 4. The notes in the Log Activity were in a different colour so they stood out a bit 5. The People inside Companies list appeared at the top of the list for easier viewing 6. When in a Company, and saving changes the page refreshes to the top of the list rather than at the Company you were just in (in the event of scrolling looking for duplicates. All of the above are "nice to have's" and some are already submitted with Support :)
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Helen B.
Aug 23, 2017
ProsperWorks have been a great company …
ProsperWorks have been a great company to deal with. They are easy to communicate directly with e.g. over a Skype phone call with a real person. I love their product and after using it in a past employer I instigated it within my new workplace. It makes it super easy to track business opportunities and I love how it syncs with Gmail! I have used a couple of other CRM systems and this is the best I've come across.
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Paul from B.
Aug 23, 2017
Completely wonderful and essential
The pace and quality of updates is top notch. The automated emails continue to present valuable information and webinar opportunities to get the most out of the product. The connection to G Suite and set of tools and pages are incredibly useful. We also connect to PandaDoc to pull opportunities into a quote/proposal template.
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