Chris Y.
Copper just works
Copper just works. Great knowledge base as a resource.

Copper is the only client and project management tool that's a Recommended for Google Workspace app. Designed to work with Gmail, Google Calendar and Google Drive, Copper CRM helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Whether you’re an agency, consultant, or professional services firm, keeping track of clients, projects, and new business opportunities can get overwhelming fast. Copper makes managing client relationships easy, so you can focus on what you do best: delivering exceptional work. Copper tracks and automates emails and follow-ups —so nothing slips through the cracks. With simple, customizable pipelines and intuitive workflows, your team stays on top of every client interaction and new opportunity without the busywork.And because Copper is built for Google Workspace, it works seamlessly with the tools you already use every day—Gmail, Google Calendar, Google Drive, Google Sheets, and more. Emails and meetings sync automatically, files stay organized, and you can update client records right from your inbox. Copper’s reporting and insights help you make smarter business decisions. See which clients need attention, track revenue opportunities, and monitor team performance—all in just a few clicks. With data and custom dashboards, you’ll always have a clear picture of your business’s health, helping you plan ahead with confidence.Thousands of service-based businesses trust Copper to help them stay organized, efficient, and in sync—from the first conversation to long-term client success. Sign up for a 14-day free trial at copper.com, no credit card required.
Copper CRM (copper.com) has 330 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent

Sales & Marketing · Walnut, California
Excellent

Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
Showing 154 reviews with 5 stars · Clear filters
Chris Y.
Copper just works. Great knowledge base as a resource.
Nicole C.
Copper CRM is a great option for solopreneurs who need a simple, organized way to manage contacts, leads, opportunities, and follow-ups without making the process feel overwhelming. As a small business owner, I appreciate tools that help me stay organized without adding unnecessary complexity. Copper makes it easier to keep track of conversations, next steps, and client relationships in one place, which is especially helpful when you are wearing multiple hats. I also like that it feels practical for day-to-day use. For a solopreneur, the best CRM is the one you will actually use, and Copper does a good job of keeping the experience clean, approachable, and useful. If you are running a small business and need a CRM that helps you stay on top of your pipeline and client communication, Copper is definitely worth considering.
Frank S.
During the last 30 days, we've been transitioning to Copper from another CRM. Our biggest concerns were data transfer and user adoption. The team at Copper is amazing. They guided was through data transfer and we are now in better shape than prior to transfer. Vikki, Copper senior onboarding specialist is a gem. She made the process super smooth. User adoption rate is great. With all the automations and Copper's ability to automatically create "companies" and "people" in the data base, our sales team's time is maximized by minimizing administrative work. The relationship with Google is key to it's functionality! Also, the visibility of opportunity status is super helpful so nothing falls through the cracks. We highly recommend Copper as a CRM platform.
Response from Copper CRMJun 12, 2026
Hi Frank, Thank you so much for sharing your feedback. We're so happy to hear your transition over the last 30 days has been going well and you're already seeing the impact of using Copper. I'll share your review with Vikki and the team. All the best, Melanie at Copper
Malik F.
Copper is an extremely convenient program that makes all of our sales information and projects very easy to track, record and monitor. Whenever we've had issues, Chris Clarke has solved them every single time without fail, absolutely amazing at his job. Thanks Chris!
Response from Copper CRMJun 12, 2026
Hi Malik, Thanks so much for the feedback! I will share your review with Chris and team. We're thrilled to hear you've enjoyed and found value in your experience with us. Best, Melanie at Copper
Marissa D.
Hands on onboarding & support. Easy navigation & customization. Great communication & responsiveness
Response from Copper CRMMay 22, 2026
Hi Marissa, Thank you for leaving a review. We're glad to hear you've had a great experience with our onboarding and support teams! All the best, Melanie at Copper
Andree T.
If you're looking for a CRM that just works, Copper is it. Everything about it feels straightforward and well thought out, and I was comfortable navigating it almost immediately. On top of that, their customer support has been fantastic — friendly, knowledgeable, and always willing to help. It's rare to find a product that's both easy to use and backed by a team that genuinely supports you.
Response from Copper CRMApr 17, 2026
Hi Andree, Thank you so much for leaving your review. We're so happy to hear that Copper and team have surpassed your expectations and the platform is easy to use. We appreciate the positive feedback and I've shared it with the team. All the best, Melanie at Copper
customer
Jordan was extremely knowledgeable and helpful, very pleased with the service experience
Response from Copper CRMApr 17, 2026
Hi Jess, Thank you so much for sharing your feedback! We're thrilled to hear you've enjoyed your experience with Jordan. Best, Melanie at Copper
Cindy
Sophia ODonnel for Customer Success!
Response from Copper CRMApr 10, 2026
Hi Cindy, Thank you for sharing, we're glad you enjoyed your experience with Sophie. Best, Melanie at Copper