CooperVisionReviews of coopervision.com

The contacts are fine. I like them and I would buy them again, however , the rebate process is ridiculously slow and annoying. I felt like a beggar trying to get money. At some point I just about thought who cares, let them keep the rebate! I’m still waiting for the rebate and it’s been over a month.

The scumbag company never provided our lenses. We paid for them in early January, and as of late February they have not so much provided a status update for us. They are unresponsive to call and emails.

ABSOLUTELY THE WORST CONTACTS OF MY LIFE! These contacts are not breathable they dry your eyes out and are not monthly contacts they last maybe a week before thinning or breaking ! I will stick with better brands such as air optix or acuvue that make truly breathable contacts that do not dry thin or break and give most absolute comfort!

Will never purchase again. Apparently they dictate when you are allowed to spend your rebate money and it expires. So I got tipped off $70. Never again.

Absolutely rubbish lenses my left eye always blurry have to take lenses out use my glasses when driving the TV which is about a meter and half from my couch haze when I complain to the optometrist I got told it is the correct prescription wasted money

Pay attention to the expiry date on your rebate as it is only 6 months and they will take money off if you need it reissued. Which I am pretty sure is illegal in Canada but clearly, they need the money more. I will not purchase anything from them again which is sad as I am just going to buy contacts. Will make sure I let my optometrist know this is the way you get treated as well. I will boycott their brand now and any associated business.

I have been using Coopervision Monthly toric lenses for about 5 years. With my left eye only, having Astigmatism and some Keratoconus these lenses have given me my eyesight back. My problem is that it is rare to use a whole box of 6 without having at least one lens with a defect making it unwearable. The defects have been minor so that after 2 days of wear in becomes apparent there is something wrong and when a fresh lens is substituted the problem goes away to the severe when as soon as the lens is inserted it causes immediate discomfort and pain and must be removed hastily. This problem has got worse over the years, i have returned a number of lenses to the Optometrist and received a credit but resign myself to the fact now that every box will have at least 1 bad lens. Come on Coopervision, get your quality control up to scratch. As a manufacturer of medical devices you need to do better,,,

Cooper visions rebate program is an absolute scam and designed to waste your time. IF you do get the paperwork submitted correctly, they will stall, tell you they notified you of something that they did not, use expiration dates for reasons not to pay (regardless of your purchase date and paperwork submittal), they will change terms to pay you less, even though you get contacts every year, they will deny your claim saying you can't have two claims within the same year. Their system is purposely difficult to navigate and customer service is rude. Post sale, Cooper Vision does not care about their customers.