Cool Destinations®Reviews of cooldestinations.com

When we received the confirmation for our Salt Tour on Kona, it had the wrong time on Feb. 24. When we finally found that we needed to call Cool Destinations Chat Line,(after a lot of stress and agitation because the email wasn't specific and we tried several things), Joy was very friendly and fixed the problem within a couple of minutes getting us on the tour we had requested. Thank you Joy, and it would be helpful in the future if your chat line was more clearly written on the confirmation.

This was one of the best tours in Hawaii. The tour operator was awesome, funny and extremely accommodating. We went to the Polynesian Cultural Center, and it was amazing. We all enjoyed the experience. The luau was so amazing that we all wanted more. The narration by the tour operator on the trip to the center was informative and educational. I would recommend this tour to everyone. The only thing that I would say was a negative was that we were told that the bathroom on the buses would not be functional on the trip back. That was not acceptable considering we had been out all day, drinking lots of water due to the heat, there were kids on the bus, and the trip back to the hotels was not a short one. Please consider this in the future. Otherwise, this was a fantastic tour.

Saw so many species of wildlife and fauna. Our captain was very knowledgeable. Great time with friends.

The tour guide lady was kind and friendly, the only complaint was the transportation make a mistake they want me to go Twin Finn hotel and I told them agreed to pickup at Hyatt regency thru I’m a visitor and not familiar with other hotel then they pickup after a couple of minutes.

Staff was very experienced and accommodating and helpful

Dave, our guide was very informative as to the history of Fredericksburg. He took the time to answer any questions addressed to him with great detail.

Great kayak tour with informative guide

Great tour. Richard the driver kept us entertained and informed and made the tour spectacular. the sights we were brought to were great, and so were the insights on the island Richard shared while going to and from the sights.