John
Good product; good customer service
Shipping communication was clear and informative. Product build quality seems great. The packaging was great. Shipment didn't contain a pizza peel, but customer service shipped one immediately.

Introduce your family and friends to their new favorite pizzeria. Carbon makes it easy to bake restaurant-quality pizzas in your backyard.
cookwithcarbon.com (cookwithcarbon.com) has 42 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Food Production · Costa Mesa, California
Excellent
Food Production · SAN FRANCISCO, California
Excellent

Food Production · Los Angeles, California
Excellent

Food Production · Irvine, California
Excellent
42 approved reviews, newest moderated first
John
Shipping communication was clear and informative. Product build quality seems great. The packaging was great. Shipment didn't contain a pizza peel, but customer service shipped one immediately.
Joy F.
Responsive and always willing to provide answers needed to support what you’re asking about!
Response from cookwithcarbon.comJun 27, 2023
Thank you for your kind words! We pride ourselves on being responsive and dedicated to providing the answers and support you need. We're here to assist you every step of the way.
Bruce B.
The Carbon Oven is great. My first pizza was undercooked... second was perfect.' Just need to adjust the flame. Need to put the controls in the front, Scott told me they are on Carbon 2.
Response from cookwithcarbon.comJun 27, 2023
Thank you for your feedback! We're glad to hear that you're enjoying your Carbon oven. It's common to have a learning curve when using a new oven, especially when it comes to achieving the perfect cooking results. - Carbon Crew
Jacinta F.
just wanted to say thank you for my personalized menu its was amazing and delicious though
Aaron
Oven gets incredibly hot and the reheat time between pizzas is minimal. I’ve been very happy with the oven. Would like to see the burner dials moved to the front of the oven to make temperature adjustments easier.
Response from cookwithcarbon.comMar 7, 2023
Hi Aaron, We're happy to hear your enjoying your Carbon oven. Thank you for the input on the front controls are always looking to improve our products. - Carbon Crew
Lynn G.
Our family just loves this pizza oven. And now we have the stand and cover!! It’s such a cool set up. Can’t eat store or restaurant pizza 🍕 now. This Carbon oven is everything!
Response from cookwithcarbon.comMar 7, 2023
Hi Lynn, Thank you for taking the time to leave us a review. We're so happy that you and your family are enjoying making delicious pizzas at home! -Carbon Crew
Jeremy
Great Pizza oven! Even better customer service. Through a little rough handling on my part I managed to break a gas line and emailed for support. The team responded fast and shipped out the replacement parts to get me back up and cooking. Thanks Carbon team!
Response from cookwithcarbon.comMar 7, 2023
Hi Jeremy, Thank you for taking the time to leave us a review and we're happy that our customer service team took great care of you. Happy pizza-making! - Carbon Crew
Link
Received promptly, box banged up but great packing-no damage. Heats up rather fast. Loses approx-75-125 between pizzas depending on time empty. More control than Ooni since less burning on high