cookwithcarbon.comReviews of cookwithcarbon.com

Well, you asked for feedback, so here goes. I ordered my oven on July 19th 2024. On August 16th I got a note saying the oven had shipped, but it hasn't. I reached out to Carbon Support on August 27th, and their response was that the oven did not pass inspection so it wasn't shipped. I am now waiting for a status update as of August 31st, a holiday weekend. So I'm just hoping they reply soon when everyone is back in the office. I'll gladly update this rating once I get the oven. I'm not mad, just waiting patiently. I have heard good things about this product and I am eager to expand my catering business

I have yet to hear back re: the lower burner that will not fire.

It has been 3 whole months and I have yet to receive my oven !

I ordered the oven and the stand well before Christmas 2021 as gifts for my husband. The oven arrived. The stand has never come, despite promises it was coming. I was even told it shipped but somehow arrived back at your company. I was told days ago it was sent right back out but have never received any tracking information by UPS. I will never personally use or recommend your company.