Convenue HotelsReviews of convenue.us

Convenue Hotels reviews

20 approved reviews, newest moderated first

Ahmed M.
Oct 15, 2023
Awesome support and management.
Awesome support and management.
Response from Convenue HotelsFeb 14, 2024
Thanks Ahmed! We loved accommodating you and we look forward to have you return to us again!
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Antonio T.
Sep 29, 2023
WE FEEL CHEATED
21th of September I book my room with this company the already charge me $1,896.00 and still today I haven´t the oficial confirmation from the Hotel, We have call the Hotel and nobody has a reservation on our names, so we ask to refund the money or an oficial booking number from the Hotel, nothing still today, so what can you aspect from this guys? Nothing good..... we have started few other steps as well....coming more
Response from Convenue HotelsOct 15, 2023
Hey Antonio, We appreciate you taking the time to share your concerns, and we apologize for any inconvenience you have experienced. Upon reviewing your reservation, we can confirm that your room is fully booked and 100% confirmed. We understand your frustration regarding the delay in receiving the official confirmation from the hotel. We have made multiple attempts to reach you to provide the confirmation number and address any concerns you may have had. It appears there may have been some miscommunication, as we have sent the confirmation number for your reservation to the email address on file. It's possible that this email might have ended up in your spam folder. To ensure you have all the necessary information, we have re-sent the confirmation email to your registered email address. Please also check your spam folder if you haven't received it. If you still encounter any issues or have further questions, we encourage you to reach out to us directly at (628) 244-5028. We are here to assist you and address any additional steps you'd like to take.
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Masa
Sep 28, 2023
Good Management!
Thank you very much for your accurate answers, support, and courteous support until the group reservation was completed.
Response from Convenue HotelsFeb 14, 2024
Thanks Masa! We loved accommodating you and we look forward to have you return to us again!
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Greg B.
Sep 21, 2023
Great company
Great company - real easy to amend and modify group reservations!
Response from Convenue HotelsFeb 14, 2024
Greg it was absolutely great working with you! We hope to work with you again soon!
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